1201708 - Business Development Manager, Cloud & Managed Services

  • Location:
    RTP, North Carolina, US
  • Additional Location(s)
    Austin (AST)
  • Area of Interest
    Business Development
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id
Who You'll Work With
Cisco Cloud and Managed Services (CMS) organization is chartered to lead and run Cisco’s go-to-market and delivery for cloud and managed services and our goal is to become the number one player in this arena. Success and scale with our strategy will be essential to enable the company’s future platform for the Internet of Everything (IOE)

The Cloud & Managed Services (CMS) Business Development team is a high performing team of cross functional experts in Managed / XaaS/ HCS / IAAS services and part of a larger Customer Engagement Team in CMS. The organization is responsible for driving the engagement strategy and execution for Managed Services, and Cloud across all segments and thus helping accelerate Cisco’s evolution to an IT company with our customers.

What You'll Do
The Business Development Manager will be part of the Cloud and Managed Services (CMS) Solution Desk Team. This team is the initial business point of contact to build the CMS solution that will deliver the customer desired business outcomes. Proposed solutions will be articulated in documentation with the level of detail that would be needed for the Master Managed Services Proposals with regard to deliverables, milestones, and roles and responsibilities. As part of the team the Business Development Manager will work on deals based on the customer situation and type of solution that will fulfill the customer’s needs. They will work closely with Sales and other cross functional Subject Matter Experts(SMEs) to build the right solution and develop the proposal.

● Collaborate with cross functional teams to create, develop and augment a solution to meet the customer's specific requirements
● Integrate customer specific technology requirements into a standard proposal template
● Assist and maintain version control of all documents and templates
● Interface with the internal stakeholders to refine customer requirements
● Leverage Subject Matter Experts for Level of Effort and roles and responsibilities for proposal creation
● Facilitate scope validation with Delivery Manager or Service Delivery Executive
● Use Pricing Tools to create Cisco’s internal level of effort estimation and generate quotes.
● Assist and drive efficiencies around refined processes and procedures, and feedback into the appropriate team members involved
● Develop and advise on creation of standard templates
● Assist and help drive tool automation and process refinement toward repeatable, scalable & optimized services

Who You Are
● Bachelors degree required in Engineering, Finance, Business Administration or other related fields.
● Minimum of 1 years of experience in relevant roles in managed and cloud services including service delivery, with subject matter expertise in one or more solution areas. 3-5 years preferred.
● Experience in out tasking and outsourcing business functions
●Bid management and RFx Development
● ITIL/eTOM qualifications
● Experience with financial modeling and analysis
●Superior communications and organizational skills
● Microsoft office (Word, Excel, and PowerPoint) expertise essential.

Desired Skills
● Excellent intellectual and analytical skills- ability to bring structure to problems effectively and drive to common solutions
● Fiscal aptitude together with ROI/TCO modeling skills
● Experience in designing processes for scale and driving complex multi-work stream programs to successful completion
● Demonstrated ability to collaborate cross-functionally with teams in a fast-moving and dynamic business environment
● Ability to influence a dynamic set of stakeholders with competing interests toward win-win outcomes
● Understanding of Cisco Product and Service portfolio
●Technical Knowledge- General understanding of the Cisco Advanced Services portfolio including Collaboration, Data Center, and Borderless Networks services offerings.
●Industry awareness and understanding of vertical specific business drivers and desired outcomes in order to align solutions
● Willingness and ability to travel globally

Why Cisco
The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.

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