1227869 Systems Engineer - Atlanta, GA

  • Location:
    Atlanta, Georgia, US
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
    Professional
  • Technology Interest
    Big Data, Analytics, Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security, Service Provider, Software Development, Testing, Wireless, Mobility
  • Job Id
    1227869
New
What You'll Do

The Systems Engineer is a customer-focused technical sales professional who provides high level technical support and guidance to customers. He / she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings. Define solution options and articulate the benefits of a Cisco solution. Research and demonstrate solution ROI. Coordinate solution development, including leveraging replicable architectures and researching customized solutions. Develop proof of concept, including presentation and documentation of test results. Develop or oversee development of presentation materials. Present technical components of Cisco solutions to customer.

Who You'll Work With

The Systems Engineer provides an architectural perspective across the Cisco product portfolio and can leverage his / her technical specialization for specific opportunities. Acts in an increasingly consultative fashion and is looked to as an expert, or trusted technical adviser, in his / her field by the account team and customer. All SEs engage customers face-to-face or via collaborative tools and technology such as WebEx, Telepresence, etc. Identify Opportunities, Participate in the creation of an overall account plan, Participate in the creation of a technical account plan,Proactively generate leads through customer meetings, seminars, and education. Define customer business problem in a technical context. Help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)

Who You Are

Business Acumen
  • Learn a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how Cisco solutions add financial and strategic value. 
  • Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence 
  • Strong understanding of the customer business model and common financial pain points; ability to frame Cisco offerings in terms of business drivers 
  • Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective 
  • Understand customer business drivers and how to map these to a customer network platform 
Technical Acumen
  • Understand internetworking industry trends, including new products and solutions 
  • Understand competitive product and solution landscape 
  • Advanced knowledge in Routing & Switching, DC and Security
  • Advanced knowledge in Networking Platform Design 
  • Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment 
  • Proactively share information about common replicable architectures that are most appropriate for assigned customers 
  • The technical specialist SE has an in depth knowledge of their specialization and adjacent technologies including product, technology, and competitive information 
Communication Skills
  • Excellent written and verbal communications skills are required
  • Excellent presentation skills are required
  • The SE role is very dynamic role where you will be required to have the technical depth and breathe and be able to deliver presentations to the customer describing Cisco's Architectures, Business Outcomes and Business Value.
Minimum Qualifications
  • 10+ years-related experience. 
  • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. 
  • Pre-Sales experience required. 
  • Typically requires BS/BA (EE/CS) or equivalent. 
  • CCIE Certification preferred. "
Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco.

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