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A&R Call Specialist - Per Diem

Universal Health Services

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Universal Health Services
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Job Details

A&R Call Specialist - Per Diem

Job Code:  242795
Facility: Brooke Glen Behavioral Hospital
Travel Involved: None
Job Type: Per Diem
Job Level: 
Minimum Education Required: Some College Coursework Completed 
Category: Nursing
FTE: .01
Position Summary:
Brooke Glen Behavioral Hospital (BGBH), a subsidiary of Universal Health Services, Inc. (UHS), is located on an 11-acre campus in picturesque Fort Washington, Pa., a small suburban town of Philadelphia. Our 146-bed facility provides a safe and comfortable environment for patients suffering from mental illness and behavioral disorders.

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected healthcare management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase healthcare properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion

The Call Specialist coordinates admission functions as directed by the Director or Assessment and Referral, provides crisis intervention services to potential patients by way gathering telephonic information and scheduling no charge assessments, collects data from Inquiry Calls, assessments, etc. and inputs into Health Management system in a timely manner, and assists in coordination of residential admissions with Director of Assessment and Referral.
Education: High school diploma required, minimum of 12 college credits, or bachelor degree preferred with experience in Mental Health.

Experience: A minimum of three (3) years experience in a psychiatric or mental health setting, with direct experience in call management and customer relations.

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