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Accont Receivable and Collections Specialist

Cox Media Group

Austin, TX
Job Code:
Cox Media Group
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Job Details

Company Cox Media Group
Title: Accont Receivable and Collections Specialist
JobID: 179275
Category: Accounting and Finance
Industry: Cox Media Group
Job Type: Full-time


An A/R and Collections Specialist is responsible for a broad range of collection processes relating to radio and television Accounts Receivable.  The employee will work with multiple CMG broadcast markets, proactively working assigned accounts to maximize timely payments from our clients.  This position requires the ability to prioritize, problem solve, and multitask.  The employee will work closely with other staff members to identify and resolve collection issues, and share information regarding payer trends. 

Responsibilities include but are not limited to:

  • Collection of outstanding accounts receivables, primarily through email and phone communication
  • Minimize Days Sales Outstanding (DSO) and Bad Debt Write-offs, while helping to maintain positive client relationships through a customer-friendly collections approach
  • Track and maintain customer accounts through the collection process, ensuring prompt payment of balances due to CMG
  • Review aging reports and reconcile accounts as needed
  • Research and resolve customer payment deductions and discrepancies in a timely manner
  • Establish and maintain effective and cooperative working relationships with Account Executives in the CMG markets
  • Communicate with internal staff regarding customer payments and any issues that might prevent a timely resolution
  • Prepare credit adjustments as need to resolve billing discrepancies
  • Recommend and prepare accounts for third-party collections
  • Meet defined department and individual goals
  • Prepare monthly and periodic reports as needed
  • Follow up frequently regarding payment commitments



Position requires above average math skills, computer literacy, and excellent oral and written communication skills.  

Prior collections experience is preferred.  

The ideal candidate will be detail oriented, proactive, have the ability to work independently and with great accuracy, and possess problem solving abilities. 



About Cox Media Group


Cox Media Group is an integrated broadcasting, publishing, direct marketing and digital media company. The company’s operations currently include 14 broadcast television stations and one local cable channel, more than 60 radio stations, six daily newspapers and more than a dozen non-daily publications; and more than 100 digital sites and services, like,, Dawg Nation, SEC Country,, and All22. Additionally, CMG operates the National Advertising Platform businesses of CoxReps - the country’s biggest television rep firm - Gamut, and Videa. CMG currently operates in more than 20 media markets and reaches approximately 52 million Americans weekly, including more than 31 million TV viewers, more than 3.5 million newspaper readers, and more than 14 million radio listeners. For more information about Cox Media Group, please check us out online at

Organization: Cox Media Group

Primary Location: US-TX-Austin-305 S Congress Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site

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