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Account Executive 1, Cox Business

Cox Communications

Herndon, VA
Job Code:
Cox Communications
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Job Details

Company Cox Communications
Title: Account Executive 1, Cox Business
JobID: 1719112
Category: Account Executive – Cox Business, Sales
Industry: Cox Communications, Inc.
Job Type: Full-time


The Cox Business Account Executive sells bundled telephony, data, and video solutions to new small to medium business customers in assigned territory; maintains on-going relationships with existing customers, retains their business, and cross- and upsells to them as long as there is potential for uncovered account growth. Example products may include data/transport solutions (Internet, Ethernet), VoIP solutions (SIP Trunking, IP Centrex), cellular services (3G, 4G) and software-as-a-service. Refers leads to other members of outside sales team, as appropriate. 
The position works independently in the field 70% of the week or more, cold calling and meeting with new or potential customers.  Spends majority of the week out of the office but while at the Cox offices, works in a cubicle at a desk. Most time is spent meeting with and supporting existing customers.  Incumbent will use a personal vehicle for extensive local travel (with reimbursement for travel).  The role is part of a goal-driven, sales organization with pressure to grow revenue quickly. Incumbent will manage their own schedule.  May have to spend 1-3 hours a day putting information into order generation system.  
Identifies new prospects in assigned territory using multiple sources of sales leads 
Collects information about prospects’ businesses from their websites and other sources to prepare for sales calls and assess potential applications 
Develops and maintains sales plans for own territory and for each account
Manages and maintains required pipeline and forecast data, and provides updates as required by management. 
Prepares regular expense, sales forecasts, and sales activity reports using software designed for that purpose. 
Determines if the prospective customer is on or off-net. 
Communicates with prospective customers in person, by phone, email or other technology to develop sales opportunities and set an appointment 
Meets with prospective customers in person or by conference call to collect information required to assess their communication needs in detail and qualify the prospect
Uses a spreadsheet-based tool to assess the ROI for prospects who are not currently on the Cox network and forwards the result for approval
Collaborates with Sales Engineer and Sales Support Team to determine appropriate solutions to meet customers’ needs
Demonstrates observable knowledge of the IMPACT training during the prospecting/selling process. Builds an effective consultative relationship with customers during the sales process to ensure customer satisfaction. Maintains relationships with customers in order to provide good service, develop future business opportunities, and gain referrals
Negotiates pricing, products, and promotions with new customers. Verifies that service pricing reflects pricing structures set at the corporate level 
Works with Order Entry Specialist to set up orders for installation 
Attends job-related training to increase both technical and sales knowledge


1 year business-to-business or business to customer sales experience with quotas and cold calling
Valid driver’s license, good driving record, reliable transportation
Requires 6 months experience using a computer in a work or non-work setting 
Excellent skill in adaptability, applied learning, assignment management, building relationships, written communication, customer service orientation, formal presentation skills, functional competence, high impact communication, continuous learning, negotiation, PC skills, reasoning, and sales skills, in order to work effectively with teams throughout organization.
BS/BA degree in related discipline strongly desired  
3 years business-to-business sales experience with quotas 
1 year telecommunications sales experience 
Knowledge of local telecom market, local contacts 


Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and


Cox Enterprises and its subsidiary companies are Equal Opportunity employers - M/F/Vets/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Organization: Cox Communications, Inc.

Primary Location: US-VA-Herndon-13900 Lincoln Park Dr

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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