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Account Executive - TPA - Schaumburg, IL- East Coast

UnitedHealth Group

Schaumburg, IL
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Job Details

735269 Account Executive TPA Schaumburg IL East Coast

Account Executive - TPA - Schaumburg, IL- East Coast (735269)

Position Description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)


The Account Executive (AE) is a position that requires focus on an assigned portfolio of clients, typically within a specific geographic area. The AE is responsible for the overall growth, retention and strategic planning.  This includes acting as the lead for "inside sales" and overall management of customer retention, satisfaction and up sell activity of their assigned accounts.  In addition, the AE will be the liaison between sales, operations and the client.  The ideal candidate will have exceptional written and verbal communication skills, the ability to build solid relationships with key decision makers of each client, and strong organizational skills.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions


Primary Responsibilities:

  • Maintain overall accountability for client satisfaction, retention and growth
  • Use strong industry knowledge to add value to the clients’ operation and look for up sell opportunities
  • Maintain an ongoing knowledge of clients’ business; as well as their contract with OptumRx
  • Provide leadership for new client projects / implementations
  • Provide regular communication to management on client concerns and feedback
  • Communicate with clients via face - to - face meetings, conference calls and written correspondence
  • Interface with internal OptumRx departments
  • Assist in the marketing of sales strategies; product / service information
  • Maintain client business plan
  • Monitor performance guarantees / Service Level Agreements
  • Negotiate contract renewals
  • Conduct periodic reviews with client and recommend new products / services as appropriate
  • Participate in best and final sales support as appropriate
  • Travel to client sites may be required
  • Other duties as assigned


Required Qualifications:

  • 5+ years Client relationship management or Account Management experience
  • Strong oral and written communication
  • Strong negotiation skills
  • Ability to prioritize and meet deadlines
  • Client facing presentation experience
  • Experience cross - selling / upselling products to customers
  • Ability to work in self - motivated environment with limited supervision
  • Ability to Travel 25% to visit client base primarily in the NE, SE and Midwest Region

Preferred Qualifications:

  • Advanced understanding of PBM industry
  • Experience working with Third Party Administration

Careers with OptumRx. We’re one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You’ll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There’s no better place to help people live healthier lives while doing your life’s best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: account manager, account executive, benefits, TPA, Third Party Administrator, Schaumburg, IL, Illinois



Job Details

  • Contest Number735269
  • Job TitleAccount Executive - TPA - Schaumburg, IL- East Coast
  • Job FamilySales Support
  • Business SegmentOptumRx

Job Location Information

  • Schaumburg, IL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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