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Account Manager Client Service - Columbia, MD

UnitedHealth Group

Columbia, MD
Job Code:
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Job Details

Account Manager Client Service - Columbia, MD(Job Number:718577)

Position Description:

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm) 

UnitedHealthcare is contracted with the Federal Government to offer medical and vision services to the federal employee and annuitant. In this role , you will contribute to increasing day to day support, brand awareness in the federal marketplace and to position UnitedHealthcare as a participant supporting and partnering with Account Management, Outreach and Marketing team members. This position reports to the Director of Federal Programs.

Primary Responsibilities:
  • Manages ongoing contract relationships and service delivery to clients for one or more accounts.
  • Acts as outward - facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts.
  • Builds relationships with employer / group clients (not individual members) and serves as the primary point of contact for overall and day - to - day service delivery.
  • Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs.
  • This function includes employees who are in dedicated on - site service roles.
  • Jobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales.
  • Account management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales - related incentives (including 'OTH' plans) belong in a sales band.

Job Client Services/Sales Support
Primary Location US-MD-Columbia
Other Location 
Organization E&I Local Markets Sale Perf
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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