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Account Manager Client Service - Hartford, CT

UnitedHealth Group

Hartford, CT
Job Code:
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Job Details

740325 Account Manager Client Service Hartford CT

Account Manager Client Service - Hartford, CT (740325)

Position Description

Position Description:

UnitedHealth Group is working to create the Healthcare system of tomorrow and you can help. Already Fortune 6, we are totally focused on innovation and change.  We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance Healthcare system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.  Join with us and start doing your life’s best work.

We are seeking an organized, deadline-oriented professional with insurance industry experience to fill a Contract Account Executive role in our Account Management Services department. You will manage ongoing contract relationships and service delivery to clients for one or more accounts. You will also act as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts.  

The Contract Account Executive builds relationships with Employer / Group clients (not individual members) and serves as the primary point of contact for contract and document service delivery. Represents client internally and coordinates with other functions to complete projects and address ongoing service needs. This is an excellent chance to gain exposure to our products and processes, as well as to future opportunities for advancement. If you would enjoy interacting with customers and brokers on a regular basis, and you are ready to excel within a Fortune 6 organization, now.

Primary Responsibilities:
  • Issue all documents to the assigned customer group (including policies, summary plan descriptions, etc.)
  • Draft documents
  • Maintain a complex book of business
  • Work with a variety of internal departments to manage the Issuance process
  • Advise and consult with internal and external customers, Brokers, and Account Management teams on issues relating to the content and administration of contract documents and / or regulatory or legislative matters
  • Negotiate document content with clients
  • Customize documents as needed
  • Keep abreast of state and federal regulations as they relate to Insurance Benefits and other documents
  • Review legal risk issues and communicating with company attorneys as appropriate
  • Generally work is self-directed and not prescribed

Required Qualifications:

  • Bachelor's Degree (or higher) or High School Diploma / GED with Healthcare or Customer facing experience

  • Ability to utilize Microsoft Word to create and revise documents

  • Experience in a Business / Customer Service environment

  • Insurance Industry Experience

  • Knowledge of Healthcare Insurance products or employee benefits

  • Previous Account Management, Client Relations, or Account / Client Support experience

  • Document Issuance experience

Preferred Qualifications:

  • Ability to utilize Microsoft Excel to create / modify spreadsheets

  • Project Management Experience

  • Ability to utilize Microsoft PowerPoint to create / modify presentations

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Key Words: UHG- Associate Account Manager- Client Service Manager

Job Details

  • Contest Number740325
  • Job TitleAccount Manager Client Service - Hartford, CT
  • Job FamilySales Support
  • Business SegmentEmployer and Individual

Job Location Information

  • Hartford, CT
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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