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Account Manager Client Service - Iselin, NJ

UnitedHealth Group

Iselin, NJ
Job Code:
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Job Details

Account Manager Client Service - Iselin, NJ(Job Number:715187)

Position Description:

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts. Builds relationships with employer/group clients (not individual members) and serves as the primary point of contact for overall and day-to-day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. This function includes employees who are in dedicated on-site service roles. Jobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales. Account management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales-related incentives (including 'OTH' plans) belong in a sales band.

Primary Responsibility:

  • Performance Driven: Delivers exceptional performance; strives to achieve stretch objectives; focuses on results, not efforts.
  • High Velocity Change: Drives initiatives to achieve organizational targets; able to adapt to rapidly changing conditions; continually seeks ways to improve processes; develops creative, cost-effective solutions for UHC and client.
  • Operating Efficiency: Focuses on execution, removing obstacles and distractions, develops new process that enhance efficiency and performance. Effectively understands use of data to effect positive change in utilization patterns.
  • Top-Performing Employees Are Our Greatest Asset: Fosters a competitive environment and serves as a role model to other employees. Self motivated; maintains a high level of work quality, focuses on detail and is dependable in meeting commitments and fulfilling obligations.
  • Build Value to Customers: Builds and strengthens customer relationships; finds better ways to meet customer needs; acts ethically, maintaining the highest personal and professional integrity. Supports the overall objectives of the primary SAE.
  • Organizational and Personal Influencing Skills: Creates, builds, and maintains relationships that enhance the performance of the business, including those outside direct control. Obtains commitments from individuals or groups to ensure organizational success. Ability to influence individuals at all levels of the organization.

Job Client Services/Sales Support
Primary Location US-NJ-Iselin
Other Location 
Organization E&I New Jersey
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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