Sign In
 [New User? Sign Up]
Mobile Version

Account Resolution Consultant - Tennessee Telecommute

UnitedHealth Group

Franklin, TN
Job Code:
Apply on the Company Site
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

749644 Account Resolution Consultant Tennessee Telecommute

Account Resolution Consultant - Tennessee Telecommute (749644)

Position Description

Think of this as a triple play. You have Fortune 6 global operations. You have a complex, matrix organization with dozens of interrelated business units. And you have a fast-paced, intense culture where everyone is pushing the envelope.  Now, you can step into this challenge and help create new business process solutions that raise the performance of our health care system for years to come. As a Account Resolution Consultant, you'll be in the driver's seat on vital projects that have strategic importance to our mission. If you're ready to play in the big leagues, it’s your move.




Primary Responsibilities

  • Create, control and improve end-to-end business processes

  • Lead process design and project implementation teams in process improvement activities

  • Create quality reporting, analysis and audits for developing plans and programs to support continuous quality improvement

  • Client facing representative of Optum Direct Connect

  • Handles system implementations and trainings

  • Handles all inquiries from internal and external clients regarding claim resolution in a timely manner

  • Responsible for knowledge of all systems relevant to resolution of inventory

  • Manages OPD, EPN, BI and CBD claim resolution for a book of business

  • Works hand in hand with United Recovery Services and UHC to decrease outstanding AR

  • Achieves the recovery goal for a book of business, to include financial metrics and aging inventory clean up

You won't be any ordinary Business Process Analyst. You'll be hitting on all cylinders every moment of every day. You will create process design, implement projects, diagnose process improvement opportunities and develop solutions in the quest for better health care. You'll be expected to quickly adapt to change in a very fluid environment and collaborate with multiple stakeholders to agree on solutions.

Required Qualifications:

  • Bachelor's degree or equivalent experience

  • 2+ years of experience with business analysis and process improvement

  • 1+ years of specific experience with documenting processes and practices, often in accepted project methodology artifacts

  • 2+ years of Provider Management experience

  • 2+ years of Accounts Receivable (AR management) experience

  • 1+ years of experience with Word, Excel, and PowerPoint


Preferred Qualifications:

  • Claim resolution experience


At UnitedHealth Group, we're more than 260,000 strong, moving fast and shifting gears to outpace the rate of change that’s sweeping through health care around the globe. Come join us and challenge yourself to reach a new level. One that becomes your life’s best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Provider management, AR, claim resolution, Tennessee, telecommute, telecommuter, telecommuting, remote, travel, work from home

Job Details

  • Contest Number749644
  • Job TitleAccount Resolution Consultant - Tennessee Telecommute
  • Job FamilyBusiness Operations
  • Business SegmentOptum Operations

Job Location Information

  • Franklin, TN
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Powered ByLogo

Featured Jobs[ View All ]

Featured Employers [ View All ]