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Accounts Receivable Representative - Tampa, FL

UnitedHealth Group

Tampa, FL
Job Code:
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Job Details

Accounts Receivable Representative - Tampa, FL(Job Number:727676)

Position Description:

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm)

Responsible for a specific assignment of outstanding A / R that requires resolution of the outstanding balance according to A / R policy and procedures.

Primary Responsibilities:
  • Investigates denied and short pay balances through EOB / EOR.
  • Submits prohibits on patient accounts as necessary to avoid further risk.
  • Communicates with Business Partners, while providing excellent customer service, in order to reconcile outstanding account balances using approved collection techniques. 
  • Works to resolve account balances of an assigned portfolio of accounts, including but not limited to write - offs, appeals, transfers, review of EOBs and other carrier correspondence, litigation, and self - pay referrals.
  • Works with internal departments and Business Partners in identifying carrier trends to escalate for resolution, including missing bill files, incorrect bill form types, missing documentation, etc.
  • Maintains patient privacy and confidentiality under requirements of federal and state law, including HIPAA, and in accordance with Helios’ policy.
Knowledge and Skills:
  • Ability to analyze and synthesize information to understand issues and identify options.
  • Ability to multi - task and work in a fast paced environment.
  • Write and present effectively, adjusts to fit the audience and the message, and strongly gets a message across.
  • Ability to be well organized and resourceful and reduce a complex concept or task into something manageable and clearly interpreted.
  • Ability to manage strong working relationships within the Company and complete tasks while working cooperatively with others.
  • Ability to respond and adapt to changing circumstances and to manage, solve problems, and provide solutions in a climate of ambiguity.

Job Accounts Receivable
Primary Location US-FL-Tampa
Other Location 
Organization OptumRx Workers Comp
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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