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Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - ADMIN ASSISTANT - (14761)

Job Details


Facility Name
FHCHS of PR, Inc.
Career Area
Support & Entry Level
Support Staff
Job Description

::Provides secretarial and administrative support to the VP of Clinical Affairs and the Call Center’s Director.  Performs all secretarial functions

Job Requirements


  1. Takes clear and accurate phone messages.
  2. Arranges internal and external correspondence, including the faxes received.
  3. Purchases office supplies and other necessary equipment.
  4. Takes dictation.
  5. Transcription of documents.
  6. Meetings’ coordination.
  7. Files documents
  8. Answers calls or takes care of visitors by determining the urgency of the situation.
  9. Assumes responsibility for the delegated task and provides follow-up.
  10. Maintains confidentiality of the documents and information received.

  11. Arrange his/her time setting priorities in keeping with the needs of the organization and maintaining flexibility to deal with unforeseen situations.

  12. Carries out the job duties within the assigned time.

  13. Creates pre-service claims’ letters for commercial accounts in the time established by the health plan in accordance with Patient Protection Accountable Care Act regulations.

  14. Create pre-service organizational determinations letters for MCS Classicare accounts in the time established by MCS and the CMS regulatory agency.

  15. Prints the services authorizations for other accounts, such as employee assistance program.

  16. Maintains the activity calendars and appointment schedules for the VP of Clinical Operations and for the Call Center Director.

  17. Provides support to Call Center during periods of high call volume.

  18. Responsible for answering the providers’ line.

  19. Provides payroll support to the Operational Supervisor.

  20. Follows the Service Excellence standards.

Minimum qualifications:

  • Education: Secretarial course


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