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Administrative Lead, Rare Disease CD&O


Groton, CT
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Job Details

The Business Support 4 colleague for the Rare/Vaccines TAs in CD&O is a proactive and independent administrative professional contributing high-quality business results coupled with wider business process thinking, planning and input, based on advanced knowledge of the business. Has extensive knowledge and key skills within assigned line. Has thorough knowledge of the broader organization and its impact on the assigned line. Uses knowledge to advise other administrative colleagues. Able to utilize network to answer questions outside of area of expertise. Identifies problems and relevant issues

in ambiguous situations. Anticipates and resolves broad range of problems or conflicts.


The major responsibilities may include but are not limited to:

+ Uses own judgment to make decisions on complex, non-routine issues, within scope of responsibilities.

+ Determines own work priorities based on an understanding of department and supervisor's needs.

Takes initiative to make decisions on difficult issues within specified guidelines, even in absence of supervisor:

+ Handles highly confidential material (e.g., new product information, organizational restructuring plans) on a regular basis (e.g., shares information with the appropriate people).

+ Determines whether or not to send out materials in supervisor's absence.

+ Knows when and when not to give out lists of Pfizer representatives that include names phone numbers, etc., to external parties.

+ Interprets and relays most critical information to supervisor.

+ Takes initial steps to facilitate in the resolution of urgent/complex issues and notifies supervisor (e.g., knows the appropriate people to involve in handling a crisis).

+ Understands how decisions will impact Pfizer and uses understanding when completing own work (e.g., plans around significant Pfizer events when scheduling large off-site).

Uses in-depth understanding of Pfizer organizational structure to assist in supporting supervisor/staff member:

+ Identifies new resources to improve department operations and informs supervisor.

+ Independently gathers information from across Pfizer from appropriate individuals to assist in solving a problem.

Uses in-depth understanding of department/division products, services and customers to support supervisor:

+ Answers more difficult questions on department operations on behalf of supervisor.

+ Proactively anticipates customer needs/requests and takes appropriate action.

+ Establishes strategic, ongoing relationships with key individuals in and outside of Pfizer in order to expedite completion of own work.

+ Facilitates in the resolution of difficult issues and problems that arise within scope of responsibilities.

+ Identifies administrative issues and recommends/implements most appropriate solutions that impact completion of own work.

+ Finds innovative ways to overcome significant obstacles/barriers in order to resolve own work issues (e.g., determines how to get materials to supervisor in a remote/foreign location).

+ Identifies and secures new or unique resources to implement solutions to complete own work (e.g., uses network to identify new vendor).

+ Analyzes the costs and benefits of a solution and presents recommendation to supervisor (e.g., calculates costs of new copier and compares to potential savings in time, outsourcing etc.).

+ Evaluates solutions for effectiveness and incorporates learnings into future work (e.g. evaluates what went well and what didn't after coordinating a large off-site event and incorporates effective methods).

+ Represents supervisor in difficult situations, often with high-level internal/external parties. Often makes decisions and resolves issues in supervisor's place, within scope of responsibilities.

+ Participates on behalf of supervisor/department in internal/external situations within established guidelines (e.g., conducts initial screening interviews for Support Staff candidates).

+ Schedules and plans meetings or events for department/division, inviting appropriate internal/external individuals on behalf of supervisor.

+ Independently participates on Pfizer task forces/committees within scope of responsibilities, keeping supervisor aware of issues, as appropriate.

+ Assists supervisor in the preparation of presentations (e.g., gathers information for presentation, creates graphics).

+ Has accountability for special projects on a recurring or one-time basis from start to finish (e.g., plans and coordinates large off-site meetings, coordinates recruiting schedule and integration of new employees, conducts research/locates information via internet, library).


+ High school diploma or equivalent required with some college preferred; Associates Degree/Bachelor's Degree desirable; 10 years administrative experience required.

+ Demonstrates expert knowledge and proficiency with general office procedures such as customer service, e-mail etiquette, commonly used office software (e.g., Outlook, MS Office- Word, Excel, PowerPoint, Visio) and expert knowledge of Pfizer specific processes and procedures applicable to the line/Site (e.g., MeetMe, PT&E, ARIBA, BT on Demand platforms).

+ Skilled in utilizing the following Pfizer applications and systems: Teleconference Services, SharePoint, GIDM).

+ Proactively balances tasks, activities and priorities for self and others.

+ Conducts all activities and makes decisions that are in accordance with Company policies & SOPs, Pfizer Values, & global regulatory guidelines (including cGMP/cGLP/cGCP), environmental guidelines, as appropriate, etc.

+ Demonstrates an in-depth understanding of Pfizer organizational structure, protocols and products/services/customers. Uses Pfizer-wide network to coordinate more complex tasks/activities/projects.

+ Demonstrates an in-depth understanding of department/division operations, customers and goals/priorities.

+ Demonstrates in-depth knowledge in multiple areas of department operations (e.g., handles budgets/staffing, maintains key databases).

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**Additional Offer Details:**

+ Last Date to Apply for Job: November 15, 2017

+ This job is Pfizer Non-exempt US/PR Grade: 008

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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