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Administrative Review Consultant - Telecommute

UnitedHealth Group

Hartford, CT
Job Code:
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Job Details

740963 Administrative Review Consultant Telecommute

Administrative Review Consultant - Telecommute (740963)

Position Description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)
Administrative Review Consultants work closely with proposal, sales, account management and operational leads for all market segments across the customer lifecycle. This includes pre - sales support to ongoing support of account management to facilitating review of administrative non - standards and performance guarantees. Responsibilities will include supporting the administrative review process, including managing one - time deliverables and project management of customer non - standard requirements, as well as maintenance of administrative standards. Additional consultant - level responsibilities include designated consultative support of high - profile customers with complex non - standard requirements, effective discussion facilitation and negotiation, solution development (in partnership with functional areas) and written and verbal communication with a variety of audiences, including executive leadership.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • Functional SME Liaison
  • Broad business approach and extensive system interdependency and operational knowledge
  • Focus on consultation and solution development
  • Resource to senior leadership
  • Develops pioneering approaches to non-standards and emerging industry trends
  • Understand client / prospect needs, benefit goals and member demographics
  • Align client needs with product offerings
  • Match client needs to our strengths
  • Facilitate requests for complex non - standard administrative and performance guarantee items, acting as intermediary between sales, RFP team and SMEs
  • Provide consultative support to internal customers to understand issues, explore alternatives, ensure functional areas are able to operationally support requirement
  • Develop and / or facilitate discussion on creative solutions to customers’ non - standard requirements
  • Support RFP activity / deliverables
  • Support pre-sales and sales activities
  • Maintain current business, systems, industry and competitive knowledge and appropriately to RFPs and sales efforts
  • Communicate final disposition and associated documentation clearly, concisely and in layperson language to requestors through tracking tool
  • Maintenance of administrative standards guide
Required Qualifications:
  • 5+ years of health care insurance industry experience
  • Undergraduate degree or related experience
  • Extensive system interdependency and operational knowledge
  • Effective oral and written communication skills
  • Ability to manage multiple projects
  • Natural consultative style
  • Critical thinking skills and a focus on developing solutions to issues
  • Ability to thrive in a fast - paced, evolving environment
  • Knowledge working with request for proposals (RFPs)
Preferred Qualifications:
  • Medicare experience
  • Customer Account Manager Team experience
  • Client Service Manager experience
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Administrative Review Consultant, RFP, Hartford, CT, Connecticut, Telecommute, Telecommuter, Telecommuting, Remote, Work from home

Job Details

  • Contest Number740963
  • Job TitleAdministrative Review Consultant - Telecommute
  • Job FamilySales Support
  • Business SegmentUHC Benefit Ops - EandI Ops

Job Location Information

  • Hartford, CT
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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