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Advanced Systems Engineer-ISD


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Job Details

JobId: 828436BR
JobTitle: Advanced Systems Engineer-ISD
State: AR
Description: From our technology teams at the home office to our ecommerce group in Silicon Valley, everyone at Walmart plays a part in revolutionizing the shopping experience for millions. From logistics specialists to data gurus and software engineers, our teams are developing innovative solutions that will have an effect on millions of customers every day! Demonstrates up-to-date expertise in Information Systems Division (ISD) infrastructure and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet Customer and business needs; and building commitment for perspectives and rationales Coordinates system changes with Customers and other system areas by ensuring testing and validation; overseeing upgrades and release schedules for products; evaluating the environment; serving on division change councils; and reviewing changes before and after production installations. Coordinates system support and performance by ensuring support queue issues are resolved; identifying the root causes of issues; driving suppliers to resolve issues related to products in accordance with service level agreements; documenting the resolution of issues; and performing escalation procedures. Videoconference network engineering with Cisco TelePresence infrastructure Audio Visual infrastructure design and integration experience (Crestron, Extron) Experience with Cisco Telepresence endpoints and UC infrastructure (TMS, TMSXE, VCS, CUCM, Conductor and TPS blades) Experience with web collaboration platforms and services (WebEx, Zoom, Skype, etc.) Understanding of network infrastructure running VoIP, QoS, SIP, H323, video conferencing and video streaming Knowledge in Cisco Routers, switches and IP Telephony product including Communications Manager and other UC products. Experience in supporting system migrations and refreshes Practical experience with remote monitoring tools Experience with integrating A/V with cloud collaboration services Experience with Crestron AV Control systems Knowledge of Microsoft Office and Visio Ability to read and understand construction drawings (architectural, mechanical, and electrical systems) and related documentation. Excellent communication and writing skills, the ability to work with team members at all levels and strong customer support. Programming - Basic Powershell Server experience - Windows Server 2008-2012, UNIX, Linux, and Citrix. Authentication - Active Directory, Saml 2.0, SSO(PING/ADFS)
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