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Dealer Success Consultant - Digital Media Sales - Raleigh & Winston NC

Cox Automotive

Raleigh, NC
Job Code:
Cox Automotive
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Job Details

Company Cox Automotive
Title: Dealer Success Consultant - Digital Media Sales - Raleigh & Winston NC
JobID: 1710365
Category: Sales
Industry: Cox Automotive
Job Type: Full-time


The Dealer Success Consultant/Advertising Consultant is responsible for retaining, advocating and growing a portfolio of franchise and large independent automotive dealers. They will offer creative solutions to help dealers reach their business objectives and provide insights to Cox Auto Media Solutions Group (CAMSG) partners regarding key dealer business challenges. They will also reinforce the value of existing CAMSG Solutions and serve as the primary point of contact for CAMGS; this position owns, deepens and continually builds the relationship with the dealers they are responsible for.
Key Responsibilities:
  • Ensure CAMSG solutions are meeting and exceeding dealer expectations
  • Expand relationships with dealer partners to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a consultative sales-assessment of their Internet advertising needs; own, deepen and continually build the relationship with their dealers.
  • Reinforce value proposition with content
  • Leverage qualitative and quantitative data to provide dealer insights
  • Conduct quarterly business reviews
  • Identify cross-sell and upsell opportunities within portfolio of assigned accounts via Salesforce Customer Relationship Management system; Support Business Development Consultants and Engineers to discover, design and propose solutions to meet dealer objectives
  • Advocate for assigned dealers during the implementation and on boarding of solutions
  • Respond and route customer issues to the appropriate point of contact


Required Qualifications:
• 3-5+ years proven experience in a revenue retention and account growth role
• Has completed relevant training requirements
• Previous experience working independently
• Ability to travel for meetings, training, etc.
• Valid driver license
• Demonstrated proficiency and knowledge in various technologies
• Exceptional verbal and written communication skills
Education Required:
• HS Diploma or GED required
Preferred Qualifications:
• Previous experience in the automotive industry
• Previous experience in media, advertising (preferably digital)
• Previous experience using a Customer Relationship Management system
• Previous experience meeting face-to-face with customers
Preferred Education:
• A bachelor’s degree in a related field is preferred (e.g. Marketing, Communications) 

About Cox Automotive


Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The global company has 33,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues of $18 billion and approximately 60,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-NC-Raleigh-Raleigh Remote

Other Locations: Winston Salem Remote,US,NC,Winston Salem,27107

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 25 % of the Time

Schedule: Full-time

Unposting Date: Ongoing
Apply on the Company Site

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