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Agent Manager EDC - Denver, Colorado - Telecommute

UnitedHealth Group

Denver, CO
Job Code:
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Job Details

Agent Manager EDC - Denver, Colorado - Telecommute(Job Number:706422)

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

This role is responsible for supervising and leading External Distribution Channel (EDC) Agents who sell portfolio of products offered to Medicare beneficiaries and individuals age 50 . The EDC Agent Manager is responsible for achieving assigned sales / membership growth targets by motivating and guiding EDC agents in his / her territory / territories.


Primary Responsibilities:

  • Continually build and nurture EDC agents. Partner with the EDC Agency partners to recruit and manage agents
  • Provide a structured certification process, training processes and the available systems tools
  • Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance / policy requirements, sales processes, brand and value proposition messages and sales systems
  • Collaborate with agents and agencies to build and develop activities that drive towards increased lead generation and act as a liaison between EDCs and UHG sales process owners to ensure EDCs are appropriately set up and supported across their lifecycle. This includes, contracting, licensing / appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.
  • Coach and manage performance
  • Coach / Develop staff to achieve quantitative and qualitative performance targets. Use data and insights to coach for optimal performance
  • Manage day-to-day time and activities to ensure appropriate leading indicators of success and corresponding sales results
  • Monitor sales results, trends and hold representatives accountable for achieving committed to sales and share resources commensurate with sales production
  • Conduct activities required to ensure alignment with compliance with CMS regulations
  • Conduct regularly conducted meetings to discuss sales results / activities and provide feedback / coaching on opportunities for improvement
  • Identify and develop strategic relationships with individuals and organizations that influence the buying behavior of our target consumer (e.g.; Providers, Regulators, Faith Based Organizations, and Associations)
  • Ensure EDCs adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures

Job M&R Direct Sales
Primary Location US-CO-Denver
Other Location 
Organization M&R Distribution - Sales Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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