Analyst - Business Operations

  • Location:
    Beijing, China
  • Additional Location(s)
    Shanghai, China
  • Area of Interest
    Administrative and Business Support
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do

Seeking a highly motivated individual to play a vital role in supporting our Advanced Services Business. The Business Analyst is an individual contributor role in Business Operations that will drive key business analytics within the Cisco Advanced Services organization.



Performs data analysis and generates reports using specialized domain knowledge and developed business expertise.

Identifies data anomalies and provides recommendations on additional data needed to support analytics.

Analyzes, identifies and evaluates trends and patterns in dataset and makes decisions within general parameters under broad supervision.

Develops and leads business analysis programs, initiatives and activities.

Acts as a resource in business analysis tasks for less-experienced team members and colleagues.


Who You will Work With

The position will interact with senior leaders to provide key business analytics, support business reviews, and facilitate decision-making efforts.

Collaborating with cross-functional teams to produce the regular reports (daily, weekly, monthly, and quarterly), and evolve analytics with dashboards; Identifying business trends, issues, challenges, and recommended actions to improve business performance.


Who You Are

You are a team player in large projects that has the ability to influence best practices cross functionally and to take the lead in developing complex processes which not only affect immediate operations, but other functional areas.  You are able to think “outside the box” and be an instrument of change. Experience with Tableau, databases, reporting automation, and business reporting tools a plus.

You collaborate regularly with peers or external and internal partners. You typically interact with high-level Individual Contributors, Managers, and may do some client interfacing.  


Minimum Requirements:

Bachelor degree with at least 5 years of related experience

Experience as a business analyst, business operations, or finance analyst

Strong mastery of Excel, Power point, Business Objects, and other financial tools.

Must have experience in participating as a key member in a cross-functional team and/or international projects or programs of high complexity.

Experience and understanding of Services (AS, TS, Renewals) and Finance organization, its processes, and its policies are a strong plus. Including knowledge of back office systems to support the business 

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