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Area General Manager

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Job Details

Careers Center - Area General Manager

Area General Manager

System ID
General Management
Employment Status

Unit Description

Sodexo is seeking an Area General Manager for The Covenant Retirement Communities (CRC) The position entails 60%-70% travel and the candidate must reside near a major airport in the Chicagoland area, IL. Covenant is the 5th largest Continuing Care Retirement Community in the country with 15 locations over 10 states.


 Each unit is a CCRC with high end dining rooms/bistro The AGM will manage the 7 communities in the east located in the states of Illinois, Michigan, Florida, Connecticut and Minnesota. This position has direct oversight of 7 General Managers who oversee: Executive Chefs, Executive Dining Room Managers, and Registered Dieticians.



Senior Area General Manager Responsibilities include:

  • Manages 80+ employees and around $20 million in territory wide on an annual basis.
  • Integrate fully within our client's organization becoming a trusted advisor with a customer service focus.
  • Works to achieve company and client financial targets and goals.
  • Works to achieve high quality patient satisfaction scores.
  • Responsible for all Sodexo and client reporting.
  • Responsible for collaborating with the client on achieving annual operational projects and goals.
  • Ensures compliance to food safety, sanitation, and overall workplace safety standards.
  • Must meets (or exceed) Sodexo standards of operations.
  • Creates a positive environment and successfully motivates and manages team.

If this describes your background, we want to hear from you!

  • Strong overall operational understanding and experience of food service operations in a healthcare setting.
  • Previous leadership experience with proven ability to successfully manage a team.
  • Professional verbal and written communication skills.
  • A passion for a high level of customer service.
  • Ability to successfully work and manage multiple priorities and projects.
  • Experience in developing strong customer relationships.
  • Strong attention to company policy, standards, and regulations.
  • Strong understanding of forecasting, food cost management, purchasing, inventory and labor management concepts.
  • Strong financial acumen, as well as strong computer literacy.
  • Knowledgeable in compliance to food safety (HACCP), sanitation and overall workplace safety standards.
  • Ability to work in a collaborative team environment while fostering strong client and customer relationships.
  • Able to manage and execute multiple priorities, and manage multiple long-standing projects.
  • Candidates for this General Manager position should be Registered Dieticians, Certified Dietary Managers or have a Bachelor’s Degree in Dietetics, Nutrition or a similar B.S. degree


Residents are the heart of everything we do and we welcome you to join our team.


Covenant Retirement Communities;


Sodexo Benefits at a glance;
Sodexo Senior Living;


Sodexo - A world leader in Food and Facilities Management Services

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Position Summary

Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

-  Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

-  Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 5 years
Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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