Area Manager Service Sales 1220606

  • Location:
    New York, NY, US
  • Additional Location(s)
    Boston, Philadelphia, D.C.
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
    Service Provider
  • Job Id

What You’ll Do

The Service Sales Manager is an East Area-level leadership role responsible for driving the Services strategy and revenue growth for the East Area Commercial Services. This role is responsible for developing and driving scalable sales strategies, inclusive of Technical and Advanced Services, across multiple routes-to-market. This leader will play a meaningful role in leading the integration of Area services sales with product sales enabling the organization to fully transition from product or services sales to solution sales.

Who You'll Work With

Services accounts for approximately $350M of the Commercial East’s $585M services goal. He/she will lead a team of 9 services sellers, and 4 indirect GVCS Area Select Services sellers. It is a highly collaborative leadership role that requires positive relationship with the East Commercial Area executives (SEDs, ODs and RMs), and interlock with the Americas Services leaders, Services Delivery, Global Virtual Sales (GVS), Business Entities, and Marketing to drive the East Commercial Services vision and GTM.

Who You Are

You will be expected to drive opportunities to gain new market share, optimize coverage and routes-to-market aligned to Partner-Led models where appropriate based on the GES segmentation strategy. This position will also accelerate the adoption of Services across the segment, and expand opportunities that gather new consumption and buying patterns. The Services leader will be an integral member of the GES leadership team and should be a motivational leader that inspires and aligns teams to the Project One culture that has been part of our success.


Leader with a minimum of 5-10 years of Sales Leadership with emphasis on Services Sales.

  • A sales leader who has experience leading in an integrated product and services organization.
  • Leadership experience in leading organizational transformations.
  • Proven success as a collaborative leader in a solution sales organization.
  • Influential leader who can help others connect the dots quickly and accelerate decisions.
  • Track record of success for growing and optimizing the level of services in accounts.
  • Viewed as an authority on the industry trends and the impact on Cisco’s Services portfolio.
  • A confident and authentic leader. Depth and breadth of applied judgment, agile decision maker, demonstrated operational excellence
  • A tireless, high-energy professional with an entrepreneurial, risk-taking flair and will possess a brand of confidence, which allows for delegation and empowerment of the team.
  • Strategic and creative with an external awareness to adapt to market transitions and understand the nuances of selling complex solutions.
  • Strong leadership skills in mentoring and developing a sales organization.
  • Excellent communication skills and ability to persuade – using simple communications that convey complex concepts in a compelling, concise, inspiring and creative way.
  • Demonstrated ability to build and lead in a matrix-managed team culture.
  • Experience leading and driving a channel partner strategy with a segment of Commercial accounts
  • A strategic thinker and able to communicate effectively and influence cross-functionally.
  • Adept at balancing intense short-term pressures with overall long-term goals.
  • Excellent command of financial metrics.
  • Mature leadership, instilling a co-operative team-oriented culture, values diversity of people and perspectives.
  • An engaging leader able to inspire and create excitement with their sales team, as well as across the entire organization and in the marketplace.
  • Ability to look for new market opportunities while managing the cadence of the business

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco. 

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