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Assessment & Referral Counselor - (16083)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Assessment & Referral Counselor - (16083)

Job Details

Assessment & Referral Counselor - (16083)

Facility Name
Rockford Center
NEWARK, DE 19713 US (Primary)
Career Area
Allied Health
Job Description

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Rockford Center is seeking a dynamic and talented Assessment & Referral Counselor.

Rockford Center is Delaware’s first private psychiatric facility and remains a leader in providing behavioral health care services and continues its commitment to providing quality health care.  Rockford Center, a 128-bed acute psychiatric hospital continues to provide a full continuum of behavioral health services to geriatrics, adults, adolescents, and children.

The Assessment & Referral Counselor will assess and evaluate the needs of individuals in crisis, and  appropriately triage callers based on information gathered, to the most appropriate service to meet their needs.

Key Responsibilities include:

  • Respond to telephone and face-to-face inquiries from individuals / agencies seeking mental health care, or information about mental health related services.  Appropriately direct callers to the most relevant resources.
  • For individuals referred and presenting to this facility in a mental health crisis, conduct facility-approved clinical assessments utilizing appropriate documents and screening tools.

  • Counselors will be knowledgeable regarding department-specific performance improvement goals including, but not limited to, patient/family response times.

  • All calls and inquiries will be gathered using the facility-approved Intake Call form and all required data will be entered into the system as necessary.

  • Staff will be knowledgeable about services provided by other relevant mental health and other appropriate healthcare organizations within the community. This will include agencies such as social service agencies, crisis intervention services, shelters, state services etc. Employee will be knowledgeable about the local and regional systems of care, and demonstrate competency in accessing and coordinating information and care as appropriate.



Job Requirements

This position is Friday 11p-8a, Saturday 11p-8a, Sunday 10p-8a

Position Requirements:

  • Master’s Degree in Social Work or similar

  • Previous experience in a behavioral health intake setting preferred


    This opportunity provides the following:


  • Challenging and rewarding work environment

  • Growth and development opportunities within UHS and its subsidiaries

  • Competitive Compensation

  • Excellent Medical, Dental, Vision and Prescription Drug Plan

  • 401k plan with company match (if applicable)

  • Generous Paid Time Off

    UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.


UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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