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Assessment & Referral Counselor - (23900)

Universal Health Services

Job Code:
Universal Health Services
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Job Details

Deltek Talent Management - Assessment & Referral Counselor - (23900)

Job Details

Assessment & Referral Counselor - (23900)

Facility Name
The BridgeWay
NORTH LITTLE ROCK, AR 72113 US (Primary)
Career Area
Job Description

For over 30 years The BridgeWay has been connecting with communities throughout Arkansas and beyond. The BridgeWay offers a continuum of services designed to help children, adolescents and adults who are experiencing behavioral, emotional or addictive problems that can lead to fractured lives. Our team of professionals includes board-certified child/adolescent and adult psychiatrists, master’s-level clinical therapists, nurses and mental health associates who are here to help people reconnect with their families, friends and employers so that they may lead productive lives. Tucked within the wooded hills of Central Arkansas, The BridgeWay is just moments away from the major highways that unite Arkansans throughout the state. Founded in 1983 and accredited by The Joint Commission, our quiet campus has retained much of the cozy charm and character that existed then. The BridgeWay is part of the UHS network which is on the list of Fortune 500 for “World’s Most Admired Companies”. UHS benefits program offers a diverse range of healthcare, life insurance and disability benefits to help meet the needs of UHS employees and their families. These benefits include medical, dental, vision, insurance/income protection, retirement/savings plans and flexible spending accounts. UHS has been transforming healthcare for nearly 40 years.

Under the direction of the Director of Assessment and Referral, the Counselor assures smooth and orderly admissions into the hospital.  Receives incoming admission inquiry calls, assesses patients for admission, and makes appropriate referrals.


Job Requirements

Licenses or Certifications:    Master’s Degree in Psychology, Sociology, Counseling or a related field required. Two years clinical experience in a psychiatric setting preferred. 


  • Ability to assess the physical, emotion, and psychological needs of patients.
  • Ability to determine suitability of admission to the hospital based on clinical and financial criteria.
  • Ability to make independent and responsible decisions.
  • Good knowledge of admitting and insurance verification.
  • Must have ability to work under stressful circumstances with frequent interruptions.
  • Effective verbal and written communication skills are required to communicate with patients, families, referral sources, community agencies, and staff. 
  • Knowledge of telephone etiquette is required.
  • Must be able to interact with patients, physicians, families and hospital personnel in a professional and courteous manner.
  • Work is of medium demand, requiring heavy telephone and personal contact with patients, referral sources, community agencies, and insurance companies.
  • Physical demands include walking, standing, and sitting. 


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