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Assessment Support Specialist FT 2:00PM-10:30PM

Universal Health Services

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Universal Health Services
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Job Details

Assessment Support Specialist FT 2:00PM-10:30PM

Job Code:  234677
Facility: Ridge Behavioral Health System
Location: LEXINGTON, KY US Southern
Region: Southern
Travel Involved: None
Job Type: Full Time
Job Level:  Experienced (Non-Manager)
Minimum Education Required: Bachelor's Degree 
Skills: Health Care -> Behavioral Health
Category: Allied Health
FTE: 1.0
Position Summary:

Universal Health Services, Inc. (UHS) knows what it takes to lead, inspire and succeed. One of the nation’s largest and most respected hospital companies, UHS owns and operates through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

UHS built an impressive record of achievement and performance, steadily growing from a startup company with zero revenue into a Fortune 500 corporation with annual revenue that exceeds $8 billion. The company's operating philosophy has proven to be effective: Build or acquire high quality hospitals in rapidly growing markets, then invest in the people and equipment needed to allow each facility to thrive and become a dominant healthcare provider in its community.

Headquartered in King of Prussia, PA, UHS ranks on the Fortune 500 list of America's largest corporations with over 74,000 employees, and is consistently listed among Fortune's "Most Admired Companies” and one of the 30 Most Meaningful Companies To Work For in America by Business Insider.

The Ridge Behavioral Health System is seeking a dynamic and talented Assessment Support Specialist.

Located in Lexington, KY, the heart of the Bluegrass, The Ridge Behavioral Health System offers a healing environment that is reassuring to a patients’ sense of security and confidentiality. Dedicated to excellence, The Ridge Behavioral Health System is accredited by the Joint Commission on Accreditation of Healthcare Organizations, as a licensed, 110-bed hospital, providing psychiatric (mental health) and chemical dependency (drug & alcohol rehabilitation) services to children, adolescents and adults. Inpatient care is provided on a 24-hour basis, seven days a week. Outpatient and partial hospitalization services are provided on a six-day per week basis, days and evenings. Care is provided according to an established code of ethical conduct and strict adherence to patient rights. The Ridge Behavioral Health System is owned and operated by Universal Health Services.

The Assessment Support Specialist receives calls and unplanned individual/ family walk-ins with compassion, empathy, and a sense of service and urgency. Thorough and accurate documentation of calls and other Assessment related paperwork is a critical component of the job. To perform this job successfully, an individual must be able to demonstrate competency with entering data, knowledge regarding hospital programs and community referral sources, and excellent customer service skills. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate knowledge and skill in provision of services to varied population of patients in an inpatient and outpatient hospital setting 

Essential Responsibilities Include, But Not Limited To:

  • Performs clerical operations in adherence to department policies.
  • Ensures Intake Call data is maintained and entered daily.
  • Conducts prompt follow-up phone calls to “No Show” patient appointments.
  • Answers telephone professionally and promptly.
  • Facilitates scheduling of appointments congruent with needs and resources of caller.
  • Refers callers to appropriate resources that optimally meet caller’s needs.
  • Demonstrates sufficient understanding of services available in the community.
  • Interacts professionally and effectively with physicians and other clinical staff.
  • Works professionally and effectively with Business Office and Utilization Review staff.
  • Interacts cooperatively with professional liaisons, supporting the facility’s ongoing efforts.
  • Interacts well with referral sources; facilitates prompt communications in the best interest of the patient and the facility’s operations.
  • Demonstrates knowledge of programs &/or unit services, policies, and procedures.
  • Demonstrates effective time management skills; organizes work so that critical documents and tasks may be completed promptly, accurately, and thoroughly.
  • Documentation on Intake Call Sheets is complete and correct in all areas.
  • Documentation in AS400 is complete and correct in all areas.
  • Patient belongings are properly inventoried and logged.
  • Documentation on Consent forms is complete and correct in all areas.   

• Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field.
• Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting.
• NCI (nonviolent crisis intervention) required. This training also offered upon hire.
Other Skills
• Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.
This opportunity provides the following:
• Challenging and rewarding work environment.
• Growth and development opportunities within UHS and its subsidiaries.
• Competitive Compensation, Benefits, and Paid Time Off.


The Ridge Behavioral Health Systems, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity.  All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

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