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Assistant Director of Nursing- Behavioral Health

Universal Health Services


Location:
TUCSON, AZ
Date:
06/23/2017
2017-06-232017-07-22
Job Code:
229455
Universal Health Services
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Job Details





Assistant Director of Nursing- Behavioral Health

Job Code:  229455
Facility: Palo Verde Behavioral Hospital
Location: TUCSON, AZ US Southern
Region: Southern
Travel Involved: None
Job Type: Full Time
Job Level:  Manager (Manager/Supervisor of Staff)
Minimum Education Required: Associate Degree 
Skills: Health Care -> Behavioral Health, Administrative
 
Category: Nursing,Professionals
FTE: 1.0
Position Summary:

 Palo Verde Behavioral Health (PVBH) is a 84 bed  private psychiatric facility providing inpatient and intensive outpatient psychiatric services through treatment programs tailored to our patients needs for the purpose of creating positive outcomes. PVBH will build on the excellent skills of our current Psychiatrists, licensed registered nurses, clinical social workers and licensed professional counselors to support these programs.

 Mission Statement

The mission of Palo Verde Behavioral Health is to provide the highest quality of psychiatric patient care through treatment programs focused on improving the lives of our patients and ensuring their experience during their stay supports their road to recovery.

Vision Statement

Palo Verde Behavioral Health will be recognized as the premier regional provider of innovative, compassionate behavioral health services, which enhance the health of our community. We will exceed the expectations of those served, maintain the highest standards, and promote a rewarding work environment.


JOB DESCRIPTION:

The Assistant Director of Nursing is responsible for the clinical practice of nursing which includes directing all services provided by the Nursing Services Department. The Assistant Director of Nursing is responsible for ensuring coordinated delivery of patient care in accordance with the established standards of care, mental health practice and hospital policy, goals and objectives. This position assists in contributing to the hospital’s philosophy, objectives, educational and Performance & Improvement efforts, while providing supervision to the nursing staff assigned to his/her unit.

 
Requirements

JOB REQUIREMENTS:

Education: Graduate from an accredited school of professional nursing required or equivalent combination of education and experience in psychiatric nursing management; Bachelor’s Degree preferred.

Credentials: Licensure by the Arizona Board of Registered Nursing required.

Experience: A minimum of five (5) years’ experience in nursing administration and/or dedicated
Leadership experience in psychiatric nursing preferred.

Additional Requirements: Thorough knowledge of TJC, CMS, OSHA requirements, and state and federal regulatory requirements. CPR certification upon hire, and successful completion of training in Handle with Care within 30 days of employment, and prior to assisting in restraining procedures.

KNOWLEDGE, SKILLS, AND ABILITIES:
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.

1. Knowledge of psychiatric and medical nursing procedures is essential.
2. Skill in organizing and prioritizing workloads to meet deadlines.
3. Skill in telephone etiquette and paging procedures.
4. Effective oral and written communication skills.
5. Ability to communicate effectively with patients and co-workers.
6. Ability to adhere to safety policies and procedures.
7. Ability to use good judgment and to maintain confidentiality of information.
8. Ability to work as a team player.
9. Ability to demonstrate tact, resourcefulness, patience and dedication.
10. Ability to accept direction and adhere to policies and procedures.
11. Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
12. Ability to work in a fast-paced environment.
13. Ability to meet corporate deadlines.
14. Ability to react calmly and effectively in emergency situations.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS:
THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.

1. Ability to sit and stand (one-third of the shift) and walk (two-thirds of the shift).
2. Ability to reach above, at or below waist height, kneel, bend, stoop, turn, twist, and throw (occasionally too frequently).
3. Ability to see well enough to read charts, treatment plans and typewritten materials.
4. Ability to hear well enough to detect noises on the unit and have the ability to discern odors.
5. Ability to frequently lift and carry 10 lbs.; occasionally 20-50 lbs.
6. Ability to frequently push/pull wheeled carts from 100-200 lbs.
7. Ability to manipulate small and large tools (electric thermometer, telephone, wheelchair, blood pressure cuffs, walkers, paper punch, addressograph, restraints, staplers, EKG machine, copy machine, etc.)
8. Ability to spend 95% of the work day inside in temperatures varying from 60„a-90„a F., where noise levels range from low to high and the ability to spend 5% of the work day outside in temperatures varying from 30„a-110„a F.
9. Ability to frequently handle hazardous/infectious waste.
10. Ability to work in an environment where chemicals are frequently used for cleaning, where mechanical and electrical hazards may occasionally be present and where dust, mist and steam are frequently generated in housekeeping tasks.
11. Ability to work at a rapid pace and perform a variety of repetitive duties.
12. Ability to respond to exposure to blood and body fluids.



MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.

1. Medical and nursing equipment and supplies.
2. Telephone and paging systems.
3. Radios
4. Policies, procedures, plans and program manuals.



SERVICE EXCELLENCE CRITERIA:

1. Treats everyone as a guest.
„X Makes a positive first impression and continues that positive impression through ongoing efforts
„X Anticipates the needs and expectations of all people encountered
„X Displays service recovery skills; is responsible for resolving dissatisfaction without assigning blame

2. Demonstrates professionalism and excellence in all things.
„X Demonstrates professionalism in look, what to do, and what to say
„X Holds self accountable – Is a positive role model
„X Delivers excellence that goes beyond departmental and individual job responsibility


3. Practices teamwork
„X Participates in decision-making and process improvement, regardless of level in the organization
„X Communicates effectively within and beyond assigned team
„X Focuses on the problem or issue, not the person

4. Behaviors: Always says “please” and “thank you”. Makes a good first impression by projecting a positive attitude; greets patients, guests and staff warmly.

5. Behaviors: Always wears name badge. Demonstrates a professional image through manner of dress, respectful communication, and adherence to hospital badge policy.

6. Behaviors: Holds self accountable for getting the information needed to know to do job. Responds to client and customer questions, concerns and grievances in a timely manner, informing complainant of process and expected time of resolution.

7. Behaviors: Uses language appropriate to the situation and to the guest. Is a team player, showing respect for peers, supervisors, patients and guests, demonstrated through verbal communications and commitment to the work group.

8. Behaviors: Greet guests with eye contact and a smile. Staff is timely when responding to patient needs and requests by making eye contact and verbal contact when patient presents self at nurse’s station or any other area where staff is located.

9. Behaviors: Always end an interaction with the guest by asking, “Is there anything else I can do for you?” Provides service to patients and families that are prompt, caring, efficient and effective.

10. Demonstrates respect for the hospital environment by keeping work areas organized and clean and taking pride in the facility as a whole.

GENERAL CRITERIA

1. Attendance: Consistently reports to work on time and is ready to work at start of shift. Appropriately utilizes personal days/sick time. Clocks in/out per policy and procedure; begins/returns from meal periods and rest breaks within established policy time frame.

2. General Safety: Follows all departmental and hospital safety, security and infection control policies.

3. Self-Development: Maintains required licensure/certification for position; renews by expiration date; Maintains MANDT training; renews by expiration date. Gains additional formal qualifications beyond the minimum requirements of the job; as well as additional job duties and skills. Follows up on any personal development plan. Maintains current knowledge of policies and procedures, protocols, and practices. Attends in-service programs.

4. Professional Appearance and Attitude: Complies with the Personal Appearance policy. Consistently demonstrates a self-directed, mature and disciplined approach to completing work duties. Demonstrates emotional capacity to perform within position responsibilities. Maintains and respects patient and employee confidentiality. Follows proper lines of authority and

5. Must be at least 21 years of age and be able to maintain a Fingerprint Clearance Card.


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