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Assoc. Patient Care Coordinator - Bilingual Spanish - Las Vegas, NV

UnitedHealth Group

Las Vegas, NV
Job Code:
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Job Details

Assoc. Patient Care Coordinator - Bilingual Spanish - Las Vegas, NV(Job Number:725132)

UnitedHealth Group is seeking an Associate Patient Care Coordinator who will share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care.  As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.(sm) 
Urology Specialists of Nevada (USONV) is the largest urology group in Southern Nevada with twelve providers and three clinical locations. USONV is committed to offering patients compassion, innovation, and high quality care. The group is headquartered in the greater Las Vegas, NV area. 
***This position is located on Goldring Avenue in Las Vegas and will float to other offices in the area as needed ***
Primary Responsibilities:
  • Scan insurance cards, making sure that all paperwork is filled out correctly and signed
  • Obtain consents signed by patients for procedures
  • Collect co-pays and co - insurance, deductibles and balances
  • HPN eligibility for all health plan patients, new or follow ups. Update eligibility form in HER
  • Document patients’ charts when films and disks are brought to the office. Responsible for making sure the films and disks gets to correct location
  • Scan receipts and patient paperwork
  • Keep front office and waiting room clean and stocked
  • Print schedules for MA and providers
  • Print progress notes, patient summary and updates
  • Create green sheets for walk-in patients
  • Balance daily logs and money collected, posting payments when balanced 
  • Read the doctor and pa orders, schedule follow up and radiology appointments, radiology referrals
  • Obtain authorization if needed
  • Patient appointment confirmations 
  • Moves physician schedules as needed
  • Collection of monies for add on procedures
  • Requests medical records at the physician’s request
  • Balance money that was collected and post payments
  • Confirm eligibility for all locations. Update eligibility form in HER
  • Obtain authorization for all office procedures and radiology if needed

Job Patient Services
Primary Location US-NV-Las Vegas
Other Location 
Organization OptumCare NV
Schedule Full-time
Number of Openings 1
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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