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Assoc. Patient Care Coordinator - Las Vegas, NV

UnitedHealth Group

Las Vegas, NV
Job Code:
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Job Details

740976 Assoc Patient Care Coordinator Las Vegas NV

Assoc. Patient Care Coordinator - Las Vegas, NV (740976)

Position Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

Urology Specialists of Nevada (USONV) has ten providers and three convenient locations. We are committed to providing the highest quality and most advanced and comprehensive care to our many patients.  USONV is a busy full service urology group practice that engages in all of the sub - disciplines of urology. There is a dedicated pediatric urologist in the group and also a radiation oncologist. We offer a competitive salary with production bonus incentives and full benefits package.  We have strived to create a group and practice platform which allows the maximum opportunity for each of our physician assistants to realize his / her individual potential and personal goals whether they be personal / family, professional or economically weighted.
**This position is a phone scheduling position for three busy urology offices.  Position location is on Goldring Avenue in Las Vegas.**
Primary Responsibilities:
  • Answer all phone calls from 3 phone queues (scheduling, high priority and overflow)
  • Intake all demographic information for new patients
  • Update demographic information for existing patients
  • Collect insurance information
  • Request medical records from the primary care and referring physician for new patients
  • Schedule, reschedule and cancel patients’ appointments
  • Route calls throughout the office to the appropriate department
  • Relay messages from patients to the appropriate individual
  • Perform intake consultation requests from physicians for on call physician
  • Follow up on consultation requests until request has been completed
  • Work the @your service web site for HPN referrals
  • Other responsibilities as assigned
Required Qualifications:
  • High school diploma or GED
  • 1+ yrs. recent medical phone scheduling experience or 1+ yrs. healthcare / medical call center experience
  • Microsoft Office proficiency
Preferred Qualifications:
  • Bilingual Spanish 

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: urology, phone scheduler, scheduling, call center, medical, healthcare, schedule appointments, Spanish, Las Vegas, Urology Specialists of Nevada, USON

Job Details

  • Contest Number740976
  • Job TitleAssoc. Patient Care Coordinator - Las Vegas, NV
  • Job FamilyHealthcare Delivery
  • Business SegmentOptumCare

Job Location Information

  • Las Vegas, NV
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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