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Associate Billing Representative - Wausau, WI

UnitedHealth Group

Wausau, WI
Job Code:
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Job Details

745504 Associate Billing Representative Wausau WI

Associate Billing Representative - Wausau, WI (745504)

Position Description

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


The Associate Billing Representative handles multiple functions to ensure accurate customer billing for insured members. 


Primary Responsibilities:

  • Interact with customers gathering support data to ensure billing accuracy and also work through specific billing discrepancies
  • Provide input to policies, systems, methods, and procedures for the effective management and control of the ASO billing function
  • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
  • Monitor system updates to take appropriate actions to ensure client's monthly billing is accurate
  • Manage the preparation of invoices and complete reconciliation of billing
  • May also include quality assurance and audit of billing activities
  • Must have good verbal skills to train customers directly
  • Excellent mathematical skills
  • Organization is a key


  • High school diploma / GED or higher
  • 2+ years billing, collections, or accounting experience
  • Ability to create spreadsheets, manipulate data, and create formulas within MS Excel
  • 8 hours shift between 7am - 5pm CST with the ability to work overtime


  • Associate's degree (or higher) in Accounting

Skill Skills:

  • Ability to set priorities and establish an efficient well-organized work area
  • Ability to work accurately and effectively to meet necessary processing deadlines
  • Willingness to work effectively with others
  • Ability to work with minimum supervision
  • Strong math ability and analytical skills
  • Ability to work comfortably and effectively as a team member by attentively listening to and sharing information with other team members in order to effectively meet and exceed customer expectations

This position may require additional access approvals inclusive of extended background verifications post hire

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: billing, claims, medical claims, healthcare claims,  office, UnitedHealth Group, UnitedHealthcare,  training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support

Job Details

  • Contest Number745504
  • Job TitleAssociate Billing Representative - Wausau, WI
  • Job FamilyBilling
  • Business SegmentEmployer and Individual

Job Location Information

  • Wausau, WI
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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