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Associate Collections Representative - Addison, TX

UnitedHealth Group


Location:
Addison, TX
Date:
05/19/2017
Job Code:
1745206
Apply on the Company Site
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Job Details


Associate Collections Representative - Addison, TX(Job Number:713359)
Description

Position Description:

Healthcare isn’t just changing. It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities.

Who are we? Optum360. We’re a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

The Associate Collections Representative is responsible for insurance premium collections. Positions in this function contact customers to determine reason for payment delinquency, negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Handling of unresolved inquiries / issues, and responsible for developing, implementing, maintaining and managing organization policies on collection practices. May work with outside legal counsel and / or outside agencies in more complex collection cases.

Primary Responsibilities:
  • Follow assigned payer (third party payers) guidelines when processing an appeal, reopening or written inquiry
  • Keep up with assigned third party payer plan coverage and changes
  • Properly document accounts
  • Review and recommend write off (adjustments) of accounts
  • Maintain Issue log
  • Responsible for reporting problems and error to management in an effective and efficient manner
  • Attend and participates in departmental staff meetings
  • Maintain productivity standards as set by management
  • Maintain quality standards as set by management
  • Other duties as assigned

Job Collections
Primary Location US-TX-Addison
Other Location 
Organization O360 Quest
Schedule Full-time
Number of Openings 3
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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