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Associate Collections Representative - Port Chester, NY

UnitedHealth Group

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Job Details

Associate Collections Representative - Port Chester, NY(Job Number:728060)

Position Description:


Healthcare isn’t just changing. It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities. 


Who are we? Optum360. We’re a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. 

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

Primary Responsibilities:

  • Follow up on assigned insurance accounts
  • Make outgoing insurance calls on accounts
  • Notify Management of any issues or concerns that may arise
  • Our ideal candidate is an adept communicator; deadline oriented, and self-motivated, with excellent follow-up and collection experience
  • This function is responsible for insurance premium collections
  • Positions in this function contact insurance companies to determine reason for payment delinquency
  • Negotiate and advise on collection of overdue claims and take appropriate action to recover overdue payments
  • Handles unresolved inquiries / issues.
  • Responsible for developing, implementing, maintaining and managing organization policies on collection practices
  • Submit written appeals to payers to overcome denials

Job Collections
Primary Location US-NY-PORT CHESTER-New York
Other Location 
Organization O360 Quest
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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