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Associate Collections Representative - Teterboro, NJ

UnitedHealth Group


Location:
TETERBORO-New Jersey, NJ
Date:
02/16/2018
2018-02-162018-03-17
Job Code:
745320
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Job Details

745320 Associate Collections Representative Teterboro NJ

Associate Collections Representative - Teterboro, NJ (745320)

Position Description

Position Description:

Healthcare isn’t just changing. It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that’s what fueled these exciting new opportunities. 

 

Who are we? Optum360. We’re a dynamic new partnership formed by Quest and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. 

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

The Associate Collections Representative is responsible for insurance premium collections. Positions in this function contact customers to determine reason for payment delinquency, negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Handling of unresolved inquiries / issues, and responsible for developing, implementing, maintaining and managing organization policies on collection practices. May work with outside legal counsel and / or outside agencies in more complex collection cases.

Primary Responsibilities:
  • Receive and review all correspondence daily from the home office
  • Follow up on assigned insurance accounts
  • Assist all hospital employees with any needs that arise
  • Make outgoing insurance calls on Ingram accounts
  • Act as an on-site liaison between Ingram and Associates and the hospital; Notify Management of any issues or concerns that may arise
  • Our ideal candidate is an adept communicator; deadline oriented, and self-motivated, with excellent follow-up and customer service skills
Required Qualifications:
  • High School Diploma / GED (or higher)
  • Experience with Microsoft Excel (ability to Update spreadsheets and keep them organized, able to sort data)
  • Call Center and / or Customer Service experience
  • Ability to work 9:00 am - 5:30 pm
Preferred Qualifications:
  • ICB Diagnostic Coding experience
  • Knowledge or experience with Medicare Insurance
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: United Healthcare, Associate Collections Representative, Medicare Insurance, ealth Insurance Call Center Rep., Billing Rep

Job Details

  • Contest Number745320
  • Job TitleAssociate Collections Representative - Teterboro, NJ
  • Job FamilyBilling
  • Business SegmentOptumInsight

Job Location Information

  • TETERBORO-New Jersey, NJ
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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