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Associate Director, Back End Revenue Cycle Optimization - Telecommute

UnitedHealth Group


Location:
New York, NY
Date:
05/25/2017
Job Code:
1710962
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Job Details


Associate Director, Back End Revenue Cycle Optimization - Telecommute(Job Number:697508)
Description

Revenue Cycle Associate Directors / Directors serve as industry experts while they implement best practices in Optum360 client/partner locations. Associate Directors / Directors combine their leadership, experience and understanding of Optum360 solutions to bring world class results in Revenue Cycle Projects and end-to-end partnerships. 

 

Significant responsibility for managing large complex diligence efforts ranging from large academic medical centers to smaller community hospitals. Effectively communicate and build relationships with client executives and management to assess business needs and design and implement measureable solutions that meet or exceed diligence objectives. Lead and oversee project teams by creating a collaborative, high performance work environment while continually addressing issues and ensuring successful outcomes throughout the project. Work collaboratively in a team environment while also exercising appropriate autonomy when needed to meet job requirements.

Typical projects include, but are not limited to:

  • Revenue cycle assessments
  • Revenue cycle process improvement
  • Alignment and implementation of client/partner processes and Optum360 technology
  • Revenue cycle improvement / redesign
  • Reimbursement and managed care
  • Interim management (as applicable)

Primary Responsibilities:

  • Provide revenue cycle management services to client/partners in all areas of the healthcare revenue cycle which includes:

    • Patient access (scheduling, preregistration, insurance verification/financial counseling)
    • Registration/Admission (ED, inpatient, outpatient, ambulatory)
    • Health Information Management (transcription, coding, clinical documentation improvement)
    • Patient financial services (charge capture, pre-billing, billing, follow-up, cash posting, account resolution)
    • Decision support and analytics
    • Productivity and quality management
  • Successfully lead and manage a diverse group of professionals and personalities on large complex engagements by fostering a collaborative team culture
  • Orchestrate multiple complex work streams through others by directing and leading, not necessarily doing
  • Document findings, impacts and recommendations within assessment deliverables; responsible for the revenue cycle sections within each deliverable
  • Collaborate with assessment team (Clinical, IT and PM) in developing overall strategic findings and recommendations based on areas of risk or opportunity identified during interviews
  • Communicate effectively (written and verbal) to a variety of audiences; must be able to persuade and influence the actions of others; Interactions will range from routine to complex and include formal and informal presentations, one-on-one and group discussions
  • Prepare final client status reports and create presentations to clients and engagement staff that demonstrate full command of factual material
  • Manage day-to-day client relationships including executive management 
  • Play a key role in the retention, professional development and performance review of staff, including the mentoring, coaching and recruiting of staff 
  • Identify client/partner barriers in achieving operational excellence
  • Understand client/partner business metrics and results
  • Evaluate and analyze client/partner data to understand trends in all areas of the operation
  • Development of options and recommendations for client/partner improvement
  • Perform benefit modeling and financial analyses that clearly demonstrate the value of our solution to clients and prospective clients
  • Collaborate with client/partner revenue cycle team and other departments in order to facilitate resolution of process issues and implement world-class solutions
  • Provide informed feedback to Optum360 and client/partner executives including assessments of processes, standards, suggestions and improvements
  • Develop work plans, project tasks and manage projects in accordance with budget
  • Provide interim staffing services as required

Position is located in Long Island NY, telecommute with 80% travel (M-TH) to the NY partner location is acceptable


Job Bus Advisory & Tech Cnsltng
Primary Location US-NY-New York
Other Location US-WA-Seattle, United States, US-AZ-Phoenix, US-MN-Minneapolis
Organization O360 Rev Cycle Ops
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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