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Associate Director, Informatics & IT Lead - Honolulu, HI

UnitedHealth Group

Honolulu, HI
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Job Details

751786 Associate Director Informatics IT Lead Honolulu HI

Associate Director, Informatics & IT Lead - Honolulu, HI (751786)

Position Description

The Associate Director of Informatics/IT Lead will have oversight and development of analytics and reporting functions to meet state mandatory reporting requirements and internal requirements of health plan operations. Will effectively gather and analyze data for trending, tying data to business operations and developing recommendations for action and operational performance improvement.  Coordinate information system and technology development, issues, problem resolution, etc.
Primary Responsibilities:
  • Staff supervision - management of Hawaii informatics team
  • Meet submission requirements for State of Hawaii and other regulatory reports
  • Support Team Hawaii on ad hoc reports for various health plan functions
  • Evaluate business processes to identify opportunities for operational excellence
  • Support the corporate planning process and ad hoc projects for executives, corporate requests and State of Hawaii requests
  • Collaborate with and leverage UnitedHealth Group regional/national information and data resources to meet local health plan information & reporting needs
  • Analyze business result/outcomes, customer needs, competitive threats, expansion opportunities and internal performance
  • Perform primary and secondary market research to generate strategic intelligence and insights
  • Deliver data-driven insights to support actionable strategic direction, corporate prioritization and communication
  • Build market and competitive intelligence reports, dashboards and tracking structures
  • Create an immediate impact in a fast-paced environment with multiple and changing demands
  • Foster collaborative relationship with highly matrixed teams in many local, regional and national functional areas
  • Other responsibilities as assigned to meet data, information, and analytical needs of the health plan

Required Qualifications:

  • Bachelor’s degree required
  • 5+ years of experience with healthcare data or financial services
  • VBA, and ETL using SSIS services. (extracting, transforming and loading) data to/from Access, Excel, Flat file, Oracle, DB2 SQL Server
  • Intermediate to Advance skills with Access and Excel
  • Experience and familiarity with data mining & analysis, system integration, process improvement, deployment/maintenance of SQL technologies, and normalization/relational Database Management Systems. 
  • EDI file transfer experience
  • Ability to work in a matrix environment and collaborate with multiple internal and external stakeholders and departments
  • Strong communication skills (written, oral, and presentation)
  • 5+ years in supervising effective teams and managing competing priorities
  • Position will office in our Honolulu office (relocation not available)

Preferred Qualifications:

  • Proficient in SQL coding
  • Healthcare data Preferred
  • Working knowledge of healthcare EDI files (such as 834, 820, 837, etc.)
  • 5+ years of end to end business/operation process analysis
  • Expertise in health plan claims, membership, and clinical information systems 
  • Six sigma black belt preferred
  • Experience in managing technical (business reports) staff
  • Project Management skills (as demonstrated in successful project outcomes)
  • Relevant work experience in operations or general management in a health care related field


Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)


For more information on our Internal Job Posting Policy, click here.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number751786
  • Job TitleAssociate Director, Informatics & IT Lead - Honolulu, HI
  • Job FamilyBusiness Operations
  • Business SegmentCommunity and State

Job Location Information

  • Honolulu, HI
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelYes, 25 % of the Time
  • Telecommuter PositionNo
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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