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Associate Director, Inpatient Quality Outcomes - Telecommute

UnitedHealth Group

Elkridge, MD
Job Code:
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Associate Director, Inpatient Quality Outcomes - Telecommute(Job Number:723758)

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)


The Associate Director, Inpatient Quality Outcomes will lead, enhance and expand initiatives to improve quality outcomes of our United Healthcare Medicare members who have experienced an inpatient event.  You will be helping to improve the clinical experience of our members by using your clinical expertise to design utilization and quality management activities and initiatives that will assist providers in managing health outcomes of our Medicare members. You will design innovative programs that lead to successful transition of care across the continuum of care.  The right candidate will have experience in program development and leading staff across a matrixed organization with a strategic vision of the program at the forefront.  Looking for someone who is organized and can deal with complexity, while being innovative and flexible. Being a team player is a must.  Together we will design programs that will lead to successfully achievement of HEDIS requirements to prevent hospital readmissions, assure that members’ medications are reconciled when they return home, and facilitate a system to support members with acute and chronic health conditions to be treated in the optimal setting to facilitate quality outcomes.


Primary Responsibilities:

  • Provides leadership to and is accountable for the performance of managers and/or senior level professional staff
  • Develop, improve, influence and expand effective working relationships to support Medicare & Retiree Services and United Clinical Service executive leaders, as well as internal and external stakeholders
  • Build, develop and execute innovative strategies to optimize the effectiveness of the National Inpatient Care Management (NICM) team in supporting end to end process related to hospital inpatient Star measures
  • Build, develop, influence or expand program/projects or initiatives that positively influence Medicare Stars performance, create training  and monitoring mechanisms holding self and others accountable to daily operations and performance management
  • Provide data informatics and support clinical analytics at multi-levels throughout the organization
  • Educate, collaborate and partner with Community Care Transition and other UCS teams to improve the inpatient Stars measures across the continuum of care
  • Participate in UHC Stars meetings to represent NICM activities that contribute to hospital Stars measures
  • Negotiate priority initiatives and strategies with senior business leaders for the assigned Star measure
  • Create report presentations highlighting NICM specific performance and identify opportunities for performance improvement and ensure initiatives are in place to achieve goals
  • Design strategic focus across the NICM team and with inpatient providers to drive Medicare hospital Stars performance

Job Clinical Program Management
Primary Location US-MD-Elkridge
Other Location US-MO-SAINT LOUIS-Missouri, US-IN-Indianapolis, US-PA-Philadelphia, US-MN-Minneapolis, US-IL-Chicago, US-NY-New York, US-TX-Dallas
Organization Inpatient Care Mgmt - Nurse
Schedule Full-time
Number of Openings 3
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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