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Associate Director of Business Process Improvement - Honolulu, HI

UnitedHealth Group

Honolulu, HI
Job Code:
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Job Details

Associate Director of Business Process Improvement - Honolulu, HI(Job Number:729378)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)

The Associate Director of Business Process Improvement will be responsible for the day-to-day management of quality improvement activities. The Associate Director will bring expertise in quality monitoring, performance management and improvement so that the myConnections program will be able to continuously improve the health and well-being of CDBs in Honolulu and the Waianae Coast by systematically identifying and addressing health-related social needs. One of the key responsibilities for the Associate Director will be to assume responsibility for the Quality Improvement Plan (QIP). The Associate Director will work closely with the Quality Improvement Committee of the Hawaii AHC Advisory Board (HAAB), which will be responsible for the implementation, coordination and integration of quality improvement.
More specifically, this role, working closely with the myConnections State Director, will design and review optimal work flows, tracking metrics, growth tactics and required business outcomes, are staff optimally placed in roles and in the right places. Team processes. Problem solving real time around gaps and analyses. Operational processes. Working closely with state director.
Primary Responsibilities:
  • Develop the Quality Improvement Plan
  • Manage milestones
  • Facilitate appropriate data sharing among model participants and the HAAB
  • Develop data sharing protocols and reporting schedules
  • Prepare gap analysis and integrate areas of improvement into plan
  • Develop QI strategy and establish QI priorities
  • Collect and analyze QI measures
  • Develop QI reports on progress which include qualitative and quantitative evidence of improvement, including, but not limited to, run-charts, PDSAs and surveys
  • Manage accountability of QI plan task leads

Job General Operations Management
Primary Location US-HI-Honolulu
Other Location 
Organization C&S myConnections
Schedule Full-time
Number of Openings 1
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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