Sign In
 [New User? Sign Up]
Mobile Version

Associate Enrollment / Eligibility Representative - Eau Claire, WI

UnitedHealth Group


Location:
Eau Claire, WI
Date:
01/19/2018
2018-01-192018-02-17
Job Code:
742592
Apply on the Company Site
  •  
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

742592 Associate Enrollment Eligibility Representative Eau Claire WI

Associate Enrollment / Eligibility Representative - Eau Claire, WI (742592)

Position Description

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


Turn on the news on any night of the week and you’re likely to hear about the changes that are sweeping through our health care system. It’s dramatic. It’s positive. And it’s being led by companies like UnitedHealth Group. Now, you can take advantage of some of the best resources and tools in the world to help serve our members by ensuring the quality of our customer service operations and the customer experience. This is no small opportunity.

This role is equally challenging and rewarding. The entire customer service operation is reliant on your ability to audit calls and provide feedback to team members, as well as analyzing information to build recommendations.

Primary Responsibilities:
  • Provide expertise and support by conducting audits across several departments, including call, claim, eligibility, intake and system configuration
  • Provide feedback and reports to team members on audit results
  • Analyze information to build recommendations to reduce errors and improve process performance
  • Responsible for all aspects of quality assurance
Required Qualifications:
  • High School Diploma / GED (or higher)
  • Proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Preferred Qualifications:
  • 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
  • Prior eligibility/enrollment experience
Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support, training class, customer service advocate, customer service rep, SME, Senior, SR, Quality, Audit

Job Details

  • Contest Number742592
  • Job TitleAssociate Enrollment / Eligibility Representative - Eau Claire, WI
  • Job FamilyEnroll and Empl Contract Install
  • Business SegmentUHC Benefit Ops - MandR Ops

Job Location Information

  • Eau Claire, WI
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Powered ByLogo

Featured Jobs[ View All ]

Featured Employers [ View All ]