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Associate Enrollment / Eligibility Representative - Eau Claire, WI

UnitedHealth Group


Location:
Eau Claire, WI
Date:
04/24/2018
2018-04-242018-05-23
Job Code:
759688
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Job Details

759688 Associate Enrollment Eligibility Representative Eau Claire WI

Associate Enrollment / Eligibility Representative - Eau Claire, WI (759688)

Position Description

 
It's that time, isn't it? You're ready for the next step forward and an opportunity to build on your skills. And it just so happens that there's never been a better time to become a part of the team at UnitedHealth Group. Today, more and more people are turning to our global health care services organization because we're leading the way in innovative ideas and quality. Here's where you come in. As part of our fast-paced operations team, you'll help ensure that we bring on new members comprehensively and accurately. You bring your energy, we'll provide the training, resources and opportunities you'd expect from a Fortune 6 leader.

Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions may load new member or group data into the enrollment database & update the database with changes. Positions may also respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group transactions. *Employees in jobs labeled with ‘SCA’ must support a government Service Contract Act (SCA) agreement.


This is a challenging role with serious impact. It's a fast paced, intense and high-volume operation where accuracy and quality are essential. You'll need to be focused, learn fast and contribute quickly as well as communicate effectively.
 
Primary Responsibilities:
  • Prepare, process and maintain new member or group enrollments
  • Respond to member eligibility or group questions and verify enrollment status
  • Reconcile eligibility discrepancies, analyze transactional data and submit retroactive eligibility changes
  • Research errors by comparing enrollment error reports against system information along with records from the Center for Medicare and Medicaid Services
Required Qualifications:
  • High School Diploma / GED or higher
  • Experience working with computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications 
Preferred Qualifications:
  • Prior eligibility / enrollment experience
  • 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools

This position may require additional access approvals inclusive of extended background verifications post hire.


Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do your life’s best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
Keywords: UnitedHealth Group, Eau Claire, Associate Enrollment/Eligibility Representative, Medicare, Medicaid

Job Details

  • Contest Number759688
  • Job TitleAssociate Enrollment / Eligibility Representative - Eau Claire, WI
  • Job FamilyEnroll and Empl Contract Install
  • Business SegmentUHC Benefit Ops - MandR Ops

Job Location Information

  • Eau Claire, WI
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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