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Associate Front Pharmacy Clerk - Carlsbad, CA

UnitedHealth Group

Carlsbad, CA
Job Code:
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Job Details

736447 Associate Front Pharmacy Clerk Carlsbad CA

Associate Front Pharmacy Clerk - Carlsbad, CA (736447)

Position Description

Position Description:

It’s that time, isn’t it? You’re ready for the next step forward and an opportunity to build on your skills. And it just so happens that there’s never been a better time to become a part of the team at UnitedHealth Group. Here at OptumRX, we’ve earned the trust of more than 64 million people who rely on us for the prescription drugs that improve their health and lifestyles. Now, you can take advantage of some of the best training and tools in the world to help serve our customers and their care providers. In this entry level role, you’ll assist in creating / routing pharmacy orders through receipt, review and verification of members' prescriptions. In addition to having impact on a great team, you’ll also discover the career opportunities you’d expect from a Fortune 6 leader.

Primary Responsibilities:

  • Prepare packages or shipments for distribution to our members
  • Verify member data and submit orders in computer system
  • Contact members to validate data, request payment information and establish priority of order
  • Receive and open member mail or faxed pharmacy related information
  • Identify appropriate department for routing pharmacy information
  • Sort mail contents by member and determine necessary action (e.g., payments received, correspondence and orders needed, etc.)
  • Sort mail into appropriate batch to prep pharmacy order (e.g., rush, mixed batch, refill batch, CHP)

  • Format paperwork with member bar codes and relevant header sheets

  • Submit / place pharmacy orders following standard process (e.g., batches for scanning, work queues / baskets

Required Qualifications:
  • High school diploma / GED  or higher
  • 1 + years of data entry experience
  • Proficiency with computer and Windows PC applications including ability to navigate and learn new and complex computer system application
  • Available to work 40 hours per week, 8 hours per day, within the hours of 6 AM -11 PM, PST Monday - Saturday. This can include nights, weekends, holidays, and / or overtime as business needs arise.
Preferred Qualifications:
  • 1+ years of prior experience in shipping / receiving
  • Ability to type 40+ wpm
  • Prior experience working with medical records and/or medical terminology

Soft Skills:

  • Ability to remain focused and productive each day though tasks may be repetitive

Work Environment:

  • Office environment with moderate noise level.
  • Use of hands / fingers across keyboard or mouse to operate automated machinery, and handling other objects
  • Positions require employee to sit for long periods of time preforming data entry
Getting it right in our OptumRx Pharmacy is just the starting point for excellence, impact and purpose in your career. Join us and take everything to another level. Learn more about how you can start doing your life’s best work.SM

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.


If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Key words: Customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, healthcare, office, phone support, training class, Optum, OptumRx, mail room, warehouse, shipping, receiving

Job Details

  • Contest Number736447
  • Job TitleAssociate Front Pharmacy Clerk - Carlsbad, CA
  • Job FamilyPharmacy
  • Business SegmentOptumRx

Job Location Information

  • Carlsbad, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftVariable
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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