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Associate Network Controller/Operator (Government)


Honolulu, HI
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Job Details

Company AT&T

Job Title Associate Network Controller/Operator (Government)

Jobid att4-5872649

Location: Honolulu, HI, 96823, USA

Description AT&T Network Control operator supports GIG capabilities and services in our 24x7 Global Network Support Center (GNSC). This is a performance-based environment where our performance is based on pre-determined Acceptable Levels of Performance (ALP's). Candidate will be "mission essential" and able to support rotating 12, 10, or 8hrs shifts based upon the requirement and resources available. Required to support the development, documentation and tracking of measurements and metrics relevant to the ALP's. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Active Secret clearance is required with eligibility of securing a TS OR an active TS preferred.

Experience with one or more of the following: alarm surveillance, fault management, configuration management, LAN maintenance, performance management. Expertise in one or more of the following: Routers; Crypto devices; Routing, Network appliances (CSU, DSU, etc), DSN/DRSN, DVSG, GVS, ATM General understanding of network topologies, both transport and IP. Ability to work in a team focused, dynamic environment.

Requires expertise in one or more of the following devices/vendors: CISCO, Juniper, SONET, SONUS, Nortel, Avaya or Marconi. Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms. Requires experience in one or more of the following Crypto devices: KG-340, KG-175A/D, KIV-7, KIV-19. GTMS/ITSM Remedy: Understands the customer relationship tool which can be used to log/monitor the issues or problems faced by customers by the means of incident management tickets. Understand the functions multiple RFO, and charging the correct Fault Durations Hours to each Fault Category. Supports team members in taking ownership of tickets and updates the Action/Work log (troubleshooting steps performed during the selected course of action). Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, SSCP, GSEC or CCNA - Security) prior to start date.

Required Experience, Education, and Certifications:

1-3 years of specific experience in telecommunications network management, operations, installment or deployment General experience includes increasing technical responsibilities in network management

Desired Experience, Education, and Certifications:

+ Active IAT LEVEL II (Comp TIA Security + CE, etc.)

+ CCNA preferred but not required

+ ITIL v3 Foundation certified

+ Top Secret clearance is preferred but not required

Require Clearance: Active Secret

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