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Associate Patient Care Coordinator - Southwest Medical - Pahrump, NV

UnitedHealth Group

Pahrump, NV
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Job Details

741513 Associate Patient Care Coordinator Southwest Medical Pahrump NV

Associate Patient Care Coordinator - Southwest Medical - Pahrump, NV (741513)

Position Description

Do you have compassion and a passion to help others?  Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)


Southwest Medical, part of OptumCare, is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E-visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.


Primary Responsibilities:

  • Function as first contact for customer service issues and resolve complex issues
  • Enforce customer service standards, billing functions to include patient check in and out process, cash handling, demographics and insurance information in IDX
  • Oversee and monitor empanelment and call process making adjustments as needed to meet customers’ expectations, mediate patient issues and manages the administrative aspect of the patients’ visit, ensuring that customer service standards are met
  • Complete daily deposit
  • Generate and analyze purchasing, payroll, provider productivity, empanelment, missing charges, staffing and any other management requested reports
  • Develop and oversee efficient customer service processes including waiting room management
  • Responsible for compliance requirements as dictated by clinic needs
  • Function as safety representative and completes monthly building safety inspections and submits appropriate maintenance requests as needed
  • Other responsibilities as assigned

Required Qualifications:

  • High school diploma or GED
  • 1+ yrs. front desk experience in a healthcare environment
  • CPR certified or willing to become within 30 days of hire
  • Computer proficiency

Preferred Qualifications:

  • EMR experience
  • Medical terminology knowledge
  • HIPAA knowledge

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: front desk, healthcare, clinic, hospital, patients, Pahrump, Nevada, Southwest Medical, medical terminology, HIPAA, EMR, NV, Nevada

Job Details

  • Contest Number741513
  • Job TitleAssociate Patient Care Coordinator - Southwest Medical - Pahrump, NV
  • Job FamilyHealthcare Delivery
  • Business SegmentOptumCare

Job Location Information

  • Pahrump, NV
    United States
    North America
  • Other LocationsLas Vegas, NV

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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