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Associate Presentation / Ad Hoc Analyst - Wausau, WI

UnitedHealth Group

Wausau, WI
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748795 Associate Presentation Ad Hoc Analyst Wausau WI

Associate Presentation / Ad Hoc Analyst - Wausau, WI (748795)

Position Description

Position in this function includes on-site and WebEx demonstrations of on-line reporting tools for internal staff, brokers, and existing/prospective customers.  Support includes responding to prospective client/broker requests for proposals (RFPs).  Support new client installations/renewals.  Support standard and ad hoc report requests.  Support internal/external customer contact to resolve inquiries and issues.  Provide standard and ad hoc reporting support as required by designing, developing, maintaining and publishing operational reports.  Maintain back up support for existing staff (cross-functional work tasks).  Provide operational analysis for decision making based on internal/external customer inquiries; may make recommendations based on the analysis.  Provide explanation for on-line reporting tools and reporting results as needed.  Provide general support by interfacing with vendors and interpreting data analysis.  General support is geared towards internal operational functions as well as for internal/external customers.
Primary Responsibilities:
  • Accessing internal sites and claims databases to retrieve claims information to determine the causes for report data errors.
  • Present documented information to internal and external clients post analysis using ad hoc and standard reports.
  • Ability to provide product demonstrations on-site and via a website interface for internal, external, and prospective clients.
  • Ability to provide clear communication in written/verbal form, and support presentations in a live environment.
  • Basic knowledge of workflow, practices and procedures in a function or skill.
  • Performs routine or structured work.
  • Can work independently or as a team player in a multi-tasking environment.
  • Respond to routine or standard requests.
  • Use existing procedures and facts to solve routine problems or conduct routine analyses.
  • Ability to research and respond to inquiries.
  • Depend on others for instruction, guidance or direction when required
  • Support interpretation and development of ad hoc and dashboard reports.
Positions in this function include providing on-site and WebEx presentations to internal and externa customers, designing/developing, maintaining, and publishing operational reports. Provides operational analysis utilized for decision making. May make recommendations based on the analysis, and provide explanations for reporting results as needed. May be done for internal operational purposes as well as for customers.

Required Qualifications:

  • Associates Degree preferred, will consider High School Diploma/GED with equivalent experience
  • 1+ years of job experience generating ad hoc reporting
  • 2+ years of job experience leading a product presentation or leading a training course on site or via a WebEx
  • 1+ years of experience using Microsoft applications (Word, Excel, Access, PowerPoint)
  • 1+ years of telephonic customer service experience (can be defined as providing customer service to either external or internal customers)

Preferred Qualifications:

  • Healthcare Industry experience
  • Experience with resolving issues and making recommendations
  • Experience working within a fast paced organization required
  • Experience with quality verification (research, problem solving and resolution)
  • Ability to perform routine or structured work
  • Experience in quality review and audit
  • Ability to provide product demonstrations on-site and through a website interface for internal, external, and prospective clients.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: Claims, database, analysis, ad hoc, report, reporting, presentation, web-ex

Job Details

  • Contest Number748795
  • Job TitleAssociate Presentation / Ad Hoc Analyst - Wausau, WI
  • Job FamilyBusiness Operations
  • Business SegmentEmployer and Individual

Job Location Information

  • Wausau, WI
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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