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Auto Auction Block Clerk

Cox Automotive


Location:
Woods Cross, UT
Date:
11/20/2017
2017-11-202017-12-19
Job Code:
1715494
Cox Automotive
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Job Details

Company Cox Automotive
Title: Auto Auction Block Clerk
JobID: 1715494
Category: Business Operations
Industry: Cox Automotive
Job Type: Part-time

Description

Job Scope

In this position you will record and verify information, provide customer service to the auctioneer during and after sales of vehicles up for auction. You will work directly on the auction block next to the auctioneer during the sale. This position reports to the front office supervisor.

Key Responsibilities

  • Record lane and Simulcast bid amounts and enter customer related data in computer system
  • Provide assistance to auctioneer with monitor operation, information verification and bid review
  • Process bills of sale as required
  • Notify supervisor of customer or system issues in support of efficient resolution and continuation of sale
  • Observe all job related safety and health procedures
  • Perform other job related duties as assigned by supervisor

Change & Innovation

  • Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
  • Draws from a variety of sources and experiences to identify alternative solutions
  • Adapts in the face of ambiguity or uncertainty
  • Embraces changes affecting one’s area

Customer Focus

  • Focuses on customer needs and preferences in delivering work product
  • Delivers impactful, timely solutions that are meaningful to the customer Follows up with customers to ensure problems are solved
  • Shares information and explains procedures in a way that is easy for others to understand
  • Adapts personal style and approach to quickly establish rapport while maintaining professional demeanor in all customer situations

Collaboration

  • Demonstrates “we versus me” thinking
  • Willingly provides assistance and support to others
  • Works cooperatively with people from diverse backgrounds
  • Addresses and resolves conflict directly and constructively
  • Builds a relationship network within and across departments

Drives Results

  • Plans appropriately for daily work and projects
  • Delivers consistently strong performance that co-workers can rely upon
  • Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
  • Recognizes when to escalate a problem to the next level and when to handle it individually
  • Negotiates/re-negotiates priorities and competing demands for one’s time
  • Maintains a proper pace

Effective Communication

  • Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)
  • Listens actively and carefully to others’ opinions and ideas
  • Shares viewpoints openly and directly with others
  • Shares timely information with relevant parties

Develops Self and Others

  • Seeks opportunities to acquire new knowledge and skills
  • Shares own experience and expertise with others
  • Accepts feedback openly, without becoming defensive
  • Learns from experiences, including successes, setbacks, and/or resistance

Qualifications

Education & Specialized Knowledge

  • High School Diploma or equivalent required
  • Effective communications, problem solving and organizational skills
  • Ability to remain focused and composed in fast paced sale day environment
  • 6 months to 1 year clerical experience
  • Office and/or customer service work experience


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-UT-Woods Cross-1650 W 500 S

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Part-time

Unposting Date: Ongoing
Apply on the Company Site
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