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Automotive Titles Clerk

Cox Automotive


Location:
Aurora, CO
Date:
09/21/2017
2017-09-212017-10-21
Job Code:
1714474
Cox Automotive
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Job Details

Company Cox Automotive
Title: Automotive Titles Clerk
JobID: 1714474
Category: Business Operations
Industry: Cox Automotive
Job Type: Full-time

Description

Job Scope


In this role you will process titles for vehicles sold through auction to include data verification and review for compliance with applicable title regulations. You will be responsible for ordering duplicate titles through the state of Colorado and partner with locations in other states to obtain duplicate titles from that area.

Key Responsibilities

  • Review vehicle titles for accuracy and completeness to include VIN, odometer reading and release of liens
  • Verify acceptance of title in state for which it is filed
  • Confirm negotiability of title document and report any title discrepancies
  • Interact with customers, dealers and representatives of regulatory agencies in resolution of title issues
  • Coordinate price adjustment between buyer and seller if required
  • Maintain current knowledge of DMV regulations regarding vehicle titles for each state in which vehicles are processed
  • Pay drafts for incoming titles on bank payable draft lists
  • Perform other job related duties as directed by supervisor

Change & Innovation

  • Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
  • Draws from a variety of sources and experiences to identify alternative solutions
  • Adapts in the face of ambiguity or uncertainty
  • Embraces changes affecting one’s area

Customer Focus

  • Focuses on customer needs and preferences in delivering work product
  • Delivers impactful, timely solutions that are meaningful to the customer
  • Follows up with customers to ensure problems are solved
  • Shares information and explains procedures in a way that is easy for others to understand
  • Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations

Collaboration

  • Demonstrates “we versus me” thinking
  • Willingly provides assistance and support to others
  • Works cooperatively with people from diverse backgrounds
  • Addresses and resolves conflict directly and constructively
  • Builds a relationship network within and across departments

Drives Results

  • Plans appropriately for daily work and projects
  • Delivers consistently strong performance that co-workers can rely upon
  • Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
  • Recognizes when to escalate a problem to the next level and when to handle it individually
  • Negotiates/re-negotiates priorities and competing demands for one’s time
  • Maintains a proper pace

Effective Communication

  • Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)
  • Listens actively and carefully to others’ opinions and ideas
  • Shares viewpoints openly and directly with others
  • Shares timely information with relevant parties

Develops Self and Others

  • Seeks opportunities to acquire new knowledge and skills
  • Shares own experience and expertise with others
  • Accepts feedback openly, without becoming defensive
  • Learns from experiences, including successes, setbacks, and/or resistance

Qualifications

Education & Specialized Knowledge

  • High School Diploma or equivalent
  • Working of title processing and applicable state regulations regarding vehicle titles
  • Skill in problem solving and communications
  • Basic computer usage skills
  • Experience 2 or more years in auction or automobile sales support or work within state department of motor vehicles


About Cox Automotive

 

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.



Organization: Cox Automotive

Primary Location: US-CO-Aurora-17500 E 32nd Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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