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Behavioral Intake Counselor (Call Center) - Philadelphia, PA

UnitedHealth Group


Location:
Philadelphia, PA
Date:
09/05/2017
2017-09-052017-10-04
Job Code:
1779319
Apply on the Company Site
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Job Details


Behavioral Intake Counselor (Call Center) - Philadelphia, PA(Job Number:727792)
Description

Position Description:

Energize your career with one of Healthcare’s fastest growing companies.  

 

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.

 

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.


What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

Positions in this function are responsible for initial triage and counseling of members. Employees in this function require a Masters Degree in counseling, psychology, or social work.

Primary Responsibilities:
  • Initial behavioral health triage of members in a call center environment
  • Analyze and investigate members' questions
  • Provide explanations and interpretations of benefits / coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services
  • Analyzes and investigates
  • Provides explanations and interpretations within area of expertise

Job Behavioral Intake
Primary Location US-PA-Philadelphia
Other Location 
Organization Optum Ops-Admin Call Services
Schedule Full-time
Number of Openings 5
Apply on the Company Site

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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