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Bilingual Case Manager RN - Telecommute from Jacksonville, FL

UnitedHealth Group

Jacksonville, FL
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Job Details

747091 Bilingual Case Manager RN Telecommute from Jacksonville FL

Bilingual Case Manager RN - Telecommute from Jacksonville, FL (747091)

Position Description

The more health care changes, the more certain values count. Like quality, patient-centric care, compassion and a dedication to going the extra mile. As a Field-Based and Telephonic RN Case Manager, you'll wear many hats and work in a variety of environments. But wherever you happen to find yourself, you’ll gain a profound sense of satisfaction knowing you’re helping to create a more efficient and effective health care system for everyone.

If you are located in the greater Jacksonville, FL area, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:
  • Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
  • Support members with condition education, medication reviews and connections to resources.
  • Assist members with the transition from a care facility back to their home
  • Making outbound calls to assess members' current health status
  • Working with the complex care needs
  • Identifying gaps or barriers in treatment plans
  • Providing patient education to assist with self-management
  • Interacting with Medical Directors on challenging case
  • Making referrals to outside sources
  • Coordinating services as needed (home health, DME, etc.)
  • Educating members on disease processes
  • Encouraging members to make healthy lifestyle changes
  • Documenting and tracking findings
  • Visit members in their homes and/or other settings, including community centers, hospitals or providers' offices

This role involves approximately 25% travel in Jacksonville, FL and you’ll need to be comfortable dealing with a full range of in-home and facility-based environments. Most of the time you’ll work autonomously, so the ability to stay focused and motivated is essential.

Required Qualifications:

  • Current, unrestricted RN license in the state of Florida

  • Bilingual Spanish/English

  • Access to reliable transportation

  • 2+ years clinical experience in a hospital, acute care, home health/hospice, direct care or case management

  • Proficiency with Microsoft Office Suite, with the ability to navigate a Windows environment

  • Computer/typing proficiency to enter/retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications

  • Candidates are required to obtain a CCM within 30 months of employment if you do not already have one

  • Ability to travel in the greater Jacksonville, FL area approximately 25% of the time

Preferred Qualifications:

  • Case management experience

  • Certification in Case Management

  • BSN

  • Home care/field based case management

  • Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs

  • Experience in Home & Community based, Hospice, Home Health or Long Term Care services delivery

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.


Make a difference in countless lives, starting with your own. Join us and start doing your life’s best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords:  Registered Nurse, RN, Case Manager, Case Management, Managed Care, healthcare, health care, Jacksonville, FL, Florida, Work From Home, Telecommute, Virtual, Bilingual, Spanish

Job Details

  • Contest Number747091
  • Job TitleBilingual Case Manager RN - Telecommute from Jacksonville, FL
  • Job FamilyNursing
  • Business SegmentOptum Operations

Job Location Information

  • Jacksonville, FL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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