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Bilingual English and Spanish Clinical Administrative Coordinator - Richmond, VA

UnitedHealth Group


Location:
Richmond, VA
Date:
11/17/2017
2017-11-172017-12-16
Job Code:
732394
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Job Details

732394 Bilingual English and Spanish Clinical Administrative Coordinator Richmond VA

Bilingual English and Spanish Clinical Administrative Coordinator - Richmond, VA (732394)

Position Description

Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.


Primary Responsibilities:

  • Take inbound calls from members and providers
  • Make outbound follow-up calls to members and providers
  • Gather member documents and upload them into the clinical system
  • Manage work queue's and assign tasks to the care coordinators
  • Other duties as assigned
Required Qualifications:
  • High School Diploma / GED (or higher)
  • 2+ years of customer service experience
  • 1+ years of experience working within the healthcare industry
  • Ability to create, edit, save and send documents utilizing Microsoft Word and Microsoft Excel
  • Ability to navigate a PC to open applications, send emails, and conduct data entry
  • Knowledge of medical terminology
  • Bilingual fluency in English and Spanish

Preferred Qualifications:

  • Experience working with Medicare and / or Medicaid Services
  • Experience working in a call center environment
  • Professional experience in a clerical or administrative support related role
Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV / AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

Keywords: UHG, Customer Service, Call Center, VA, Richmond, Clinical, VAMLTSS, bilingual

Job Details

  • Contest Number732394
  • Job TitleBilingual English and Spanish Clinical Administrative Coordinator - Richmond, VA
  • Job FamilyMedical and Clinical Operations
  • Business SegmentCommunity and State

Job Location Information

  • Richmond, VA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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