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Bilingual (Spanish / English) Medicare Sales Representative - Miami, FL

UnitedHealth Group


Location:
Miami, FL
Date:
02/22/2018
2018-02-222018-03-23
Job Code:
752521
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Job Details

752521 Bilingual Spanish EnglishMedicare Sales Representative Miami FL

Bilingual (Spanish / English) Medicare Sales Representative - Miami, FL (752521)

Position Description

Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera! today to be part of our next sales training class.

Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual  Representatives. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast growing environment.

Leverage your sales experience into a sales career with UnitedHealth Group. As a Bilingual (Spanish / English) Medicare Sales Representative, you'll answer incoming calls from people interested in purchasing Medicare insurance supplements (no cold calling). You'll solicit basic information, answer questions and provide options while serving as a consultant to help the callers select the right plan for their situation and budget. Don’t wait to join us! There’s never been a better time than now to start doing your life's best work.  SM

This position is full-time (40 hours/week) with our site Hours of Operation from (8am to 9pm) Monday - Friday. We do require our employees to be flexible enough to work any shift, any day of the week during those hours. Medicare Sales Representatives receive a competitive base salary and are eligible to receive bonuses based on sales performance. Our training classes not only prepare you for your role and ensure that you have the tools and resources that you need to be successful, but we will pay for and provide support for you to obtain the required state insurance licenses you need to have. Our office is located at 7600 NW 19th, Miami, FL.

Primary Responsibilities
  • Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
  • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
  • Using knowledge of the Medicare product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
  • May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services
  • Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with Medicare requirements and enrollment guidelines
  • Meet the goals established for the position in the areas of:  sales quota, attendance  and other performance criteria.
  • Meet and maintain requirements for agent licensure, appointments, and annual product certification

Required Qualifications
  • Spanish Bilingual Required
  • Minimum 6 months sales experience  
  • An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Demonstrated ability to listen skillfully, collect relevant information, determine need and consult with caller to provide appropriate product to fit their needs
  • Flexibility to customize approach to meet all types of caller communication styles and personalities
  • Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
  • All new hires will be required to successfully complete the Sales Training classes and demonstrate proficiency of the material
  • Must possess within 14 days all appropriate state insurance licenses (can be completed during training classes)


There are several steps in our hiring process - it's a thorough process because we want to ensure the best job and culture fit for you and for us. In today’s ultra-competitive job market, the importance of putting your best foot forward is more important than ever. And you can start by completing all required sections of your application. (i.e. profile, history, certifications and application/job questions). Once you submit your resume, you’ll receive an email with next steps. This may include a link for an  on-line pre-screening test  that we ask you to complete as part of our selection process.  You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed all of these steps, you can check on the status of your application at any time, but you will also be notified via e-mail.

Keywords:
billing, claims, medical claims, healthcare claims,  office, UnitedHealth Group, UnitedHealthcare,  training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support, sales, telesales


Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Details

  • Contest Number752521
  • Job TitleBilingual (Spanish / English) Medicare Sales Representative - Miami, FL
  • Job FamilySales Direct Selling
  • Business SegmentMedicare and Retirement

Job Location Information

  • Miami, FL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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