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Billing Administration Representative - Las Vegas, NV

UnitedHealth Group

Las Vegas, NV
Job Code:
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Job Details

742394 Billing Administration Representative Las Vegas NV

Billing Administration Representative - Las Vegas, NV (742394)

Position Description

Position Description:
Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
Billing Administration Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal / external clients.
Primary Responsibilities:
  • Interact with customers through telephone, email, in person contact gathering support data to ensure invoice and enrollment accuracy
  • Research and resolve enrollment, eligibility and billing discrepancies on premium invoices
  • Educate customers on payment options, billing information, payment addresses, invoice due dates and clarify information contained on premium invoices and electronic services
  • Reconcile discrepancies identified within customer invoices or eligibility files and ensure timely resolution
  • Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy
  • Monitor customer account balances through researching, generating data queries and creating reports such as member audits and bills issued vs. bills paid reports
  • Contact external customers regarding outstanding balances and / or unresolved discrepancies; arrange payments or resolution to reduce aging
  • Coordinate with internal partners to validate and process rates and contract information to ensure they are updated accurately
  •  Utilize multiple reports to research, resolve, and ensure the accuracy of enrollment eligibility
  • Analyze reports against existing billing / commission data and make appropriate changes to ensure accurate statement information
  • Accounts payable (A / P) and Accounts Receivable (A / R)
  • Ability to remain focused and productive with changing priorities and repetitive tasks
Required Qualifications:
  • High School Diploma / GED
  • 1+ years in customer service environment
  • 1+ years of experience in account reconciliation
  • 1+ years of 10-key and data entry experience
Preferred Qualifications:
  • Collections experience
  • 2+ years of Accounting or bookkeeping experience and / or degree in Accounting preferred
  • 1+ years of experience in a health insurance environment
  • Siebel, Facets, Microsoft Office including Access software experience (update data fields and run reports)
Physical Requirements and Work Environment:
  • Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: UHG- Billing Administration Representative- Billing Rep

Job Details

  • Contest Number742394
  • Job TitleBilling Administration Representative - Las Vegas, NV
  • Job FamilyBilling
  • Business SegmentEmployer and Individual

Job Location Information

  • Las Vegas, NV
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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