Healthcare isn’t just changing.
It’s growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable
Care adds new challenges and financial constraints. Where does it all lead?
Hospitals and Healthcare organizations continue to adapt, and we are vital part
of their evolution. And that’s what fueled these exciting new opportunities.
Who are we? Optum360.
We’re a dynamic new partnership formed by Dignity Health and Optum to combine
our unique expertise. As part of the growing family of UnitedHealth Group, we’ll leverage our compassion, our talent, our
resources and experience to bring financial clarity and a full suite of Revenue
Management services to Healthcare Providers, nationwide.
If you’re looking for a better place to use your
passion, your ideas and your desire to drive change, this is the place to be.
It’s an opportunity to do your life’s best work.
- Process adjustments, refunds,
transfer bills, mail returns and perform manual sales
- Evaluate and respond to all
aspects of written billing inquiries, including but not limited to
billing insurances, and updating invoices
- Research, troubleshoot and
resolve complex billing issues and customer complaints, taking all steps
to resolve and ensure full resolution
- Ability to perform all aspects
of billing customer service as needed
- May be a certified Medical
Coder and/or involved in medical coding
- Thorough navigation of both
Quest Billing System and the web
- Maintain all Compliance and
HIPAA regulations at all times
- Ability to work in a fast-paced
- Ability to meet quality
- Ability to meet production
- Ability to handle other
projects as assigned