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Billing Representative - Wausau, WI

UnitedHealth Group

Wausau, WI
Job Code:
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Job Details

745507 Billing Representative Wausau WI

Billing Representative - Wausau, WI (745507)

Position Description

Position Description:

All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 6 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we’ll have an impact on you. now and discover the exceptional training, support and opportunities to grow that you’d expect from a Fortune 6 leader.

What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So, the bar is high for accuracy, communications style and effectiveness. Also, you’ll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.

Primary Responsibilities:

  • Creates monthly invoices to customers by reviewing rate schedule changes, employee enrollment changes and contractual agreements. 
  • Has a thorough understanding of the billing process and workflow to bill customers effectively and accurately via the Billing program, Internet invoicing tool, and excel spreadsheets.
  • Maintains workflow by recommending more efficient processes and procedures.
  • Coordinates with other departments to ensure accurate and timely billing.
  • Maintains self-billed accounts.
  • Identifies customer needs by providing billing information over the phone, in writing, or in person. 
  • Maintains customer relationships and provides resolution when necessary.
  • Assists team and department Analysts with system upgrades and testing.
  • All other tasks and projects as assigned.

Required Qualifications

  • High school diploma / GED or higher
  • 2+ years billing or accounting experience.

Preferred Qualifications

  • Basic Excel experience to edit and sort spreadsheets

Soft Skills

  • Ability to set priorities and establish an efficient well-organized work area.
  • Ability to work accurately and effectively to meet necessary processing deadlines
  • Willingness to work effectively with others.
  • Ability to work with minimum supervision.
  • Strong math ability and analytical skills.
  • Ability to work comfortably and effectively as a team member by attentively listening to and sharing information with other team members in order to effectively meet and exceed customer expectations.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or _expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Key words: Wausau, WI; Healthcare, Managed Care, Billing Representative, Billing, Collections, Claims, Customer Service, Medical Billing

Job Details

  • Contest Number745507
  • Job TitleBilling Representative - Wausau, WI
  • Job FamilyBilling
  • Business SegmentEmployer and Individual

Job Location Information

  • Wausau, WI
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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