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Billing Representative - West Hills, CA

UnitedHealth Group


Location:
WEST HILLS-California, CA
Date:
11/17/2017
2017-11-172017-12-16
Job Code:
736086
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Job Details

736086 Billing Representative West Hills CA

Billing Representative - West Hills, CA (736086)

Position Description

Position Description: 


All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 6 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we’ll have an impact on you. now and discover the exceptional training, support and opportunities to grow that you’d expect from a Fortune 6 leader.


What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. Also, you’ll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment.


Primary Responsibilities

  • Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies
  • Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
  • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
  • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
  • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables

Required Qualifications
  • High School Diploma / GED (or higher)
  • Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
  • Able to work a 40 hour schedule within the operating hours of the site

Preferred Qualifications

  • 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
  • Previous experience in billing

Soft Skill:

  • Ability to multi-task and to understand multiple products and multiple levels of benefits within each product

Physical Requirements and Work Environment:

  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer 
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Key words:  Healthcare, Managed Care, Billing Representative, Billing, Collections, Claims, Customer Service, Medical Billing, research  

Job Details

  • Contest Number736086
  • Job TitleBilling Representative - West Hills, CA
  • Job FamilyBilling
  • Business SegmentOptumInsight

Job Location Information

  • WEST HILLS-California, CA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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